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My name is ***** ***** and I have been having issues with my…

Customer Question
Hello, My name...

Hello, My name is ***** ***** and I have been having issues with my 2004 Jeep Grand Cherokee's door ajar alarm and locks/windows not working

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

Yes, It started with the locks not working when the door was open. Then my dome lights would not go off along with the door ajar alarm in the over-head counsel

Mechanic's Assistant: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Jeep Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?

Sounds good George, what is "A Bit?"

Submitted: 2 years ago.Category: Jeep
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Answered in 17 minutes by:
1/16/2016
Jeep Mechanic: bill, jeep master tech replied 2 years ago
bill
bill, jeep master tech
Category: Jeep
Satisfied Customers: 1,707
Experience: 25 years with jeep drivability and electrical expert
Verified

have you looked at the wiring in the door harness where it passes through the body to the door?

the MOST COMMON reason for your problem is the BLACK heavy gauge wire (a major ground for the door modules or "brains") to break or partially break causing an intermittent loss of ground and thus the door brains shutting down.

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Customer reply replied 2 years ago
I'm out. Got my answer from another website for free.Thanks anyway.By the way, the black wire was broken and when I fixed that the issue with the dome lights and windows started.
Jeep Mechanic: bill, jeep master tech replied 2 years ago

well you have your free answer so good luck

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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