How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask gomi_otaku Your Own Question
gomi_otaku, Technician
Category: Jeep
Satisfied Customers: 3459
Experience:  Dodge/Jeep/Chrysler dealership technician
Type Your Jeep Question Here...
gomi_otaku is online now
A new question is answered every 9 seconds

My 2010 Jeep Grand Cherokee wouldn't unlock yesterday with

Customer Question

My 2010 Jeep Grand Cherokee wouldn't unlock yesterday with my key fob. My husband brought the other set of keys to me but it wouldn't work either. I had to unlock with the key and expected the alarm to come on but it didn't. Car started fine and when I got out I tried the key fob and it worked. Any ideas?
Submitted: 1 year ago.
Category: Jeep
Expert:  gomi_otaku replied 1 year ago.

There's a current recall to replace all the WIN modules and give you a pair of new key fobs. Call your dealer. If you have a third key (or more) bring it in as well and they will replace that as well.

Customer: replied 1 year ago.
Thank you
Expert:  gomi_otaku replied 1 year ago.

Sure! If the recall is open on your vehicle, it should take well under an hour.