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Hi, my name is ***** ***** I'll try to help with your Jeep question. It sounds like you have a failure of your direct clutch inside the transmission. It would require a complete tear down to repair and would likely cost more to rebuild than the Jeep may be worth.
The direct clutch is responsible for reverse, 3rd and 4th
This transmission only uses electronic control for up-shifting and overdrive range. The clutch that I mentioned is the mechanical component that is active in R, 3 and 4. If it was an electronic problem it would only have 2nd and Reverse. With reverse out too that points to mechanical failure of the Front clutch (direct)
No problem, I hope you received excellent service. Let me know if you need any more info. Thanks
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