Jeep

Have Jeep questions? Ask a Jeep repair expert for answers

Ask an Expert,
Get an Answer ASAP!

My grand cherokee 2002 passenger air bag deployed after 2recalls…

Customer Question
My grand cherokee 2002 passenger...
My grand cherokee 2002 passenger air bag deployed after 2recalls took it to the dealer they replaced a hose which was not mentioned in the recal recommendation and told me I need to purchase a module where as the recal spoke of m35(12 v-527)or n13(13 v040)replacement .should I be held responsible for the repairs incured
Submitted: 3 years ago.Category: Jeep
Show More
Show Less
Ask Your Own Jeep Question
Customer reply replied 3 years ago
I have taken the vehicle to the dealer a number of occasions to no avail even as I now text and I pay services rendered without satisfaction engine service is a situation that to this day has never been resolved and air bag alarm is very annoying to this very moment among other problems
Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 years ago
I am yet waiting on your call
Customer reply replied 3 years ago
From 8.32 to present can't be idle waiting for how longer this will be .
Customer reply replied 3 years ago
Seeing that you have not called or given the slighest respond my now question is are you there or are you yet seeking expert advise?
Answered in 12 hours by:
6/3/2015
Jeep Mechanic: sprinkles08, ASE Certified Technician replied 3 years ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Jeep
Satisfied Customers: 24,197
Experience: Chrysler/Dodge/Jeep Master Certified, ASE Master and Advanced Certified, Trans and Hybrid Specialist
Verified
Hello and welcome to JustAnswer!
If the airbag went off randomly while driving without any sort of accident, bump, etc then it's most likely related to the M35 recall. For the M35 recall a filter was installed at the airbag module to prevent inadvertent deployment of the airbags. The issue is still happening on some vehicles after the recall has been performed and an investigation into this was opened long ago.
What I would recommend is contacting Chrysler customer assistance and starting a case. They may or may not be able to do anything initially but if you do have to pay for the repair you can be reimbursed in the future if the recall is reissued or revised. Based on the investigation of the problem still happening after the recall I do expect the recall will be done again in some form on all vehicles that already had it.
Ask Your Own Jeep Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a jeep mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: Jeep
Satisfied Customers: 24,197
24,197 Satisfied Customers
Experience: Chrysler/Dodge/Jeep Master Certified, ASE Master and Advanced Certified, Trans and Hybrid Specialist

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Chris

Chris

Shop Foreman

3,578 satisfied customers

Jeep Certified Master Tech

Mark

Mark

22 Year Factory trained technician

2,649 satisfied customers

Jeep factory training........25 years in the industry.

Dave

Dave

Jeep Master Tech

1,149 satisfied customers

Chrysler Triple Master, ASE master Tech AA degree in Auto.

moparfl

moparfl

ASE Certified Technician

1,130 satisfied customers

ASE Master Tech Chrysler Dodge Jeep Master Tech

Tim Mohr

Tim Mohr

ASE MASTER TECH

1,052 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Ron Z.

Ron Z.

- Jeep Tech -

641 satisfied customers

18+yrs experience. State Inspector & Jeep Diagnostics/Repair

jeepmopar76

jeepmopar76

Jeep/Chrysler Triple Master Tech

579 satisfied customers

32yr ASE Master Tech, 9yr Chrysler Master Tech, 19 yr Jeep Dealership service including AMC/Eagle

< Previous | Next >

Related Jeep Questions
1998 cherokee air bag deployed for no reason. Vehicle was
1998 cherokee air bag deployed for no reason. JA: Just to clarify, how fast were you going and what did you hit? Customer: vehicle was stopped and nothing was hit. JA: Are you fixing your Cherokee you… read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
879 satisfied customers
2015 jeep renegade fuel cutoff reset is stuck in step 4 how
2015 jeep renegade fuel cutoff reset is stuck in step 4 how do I fix? … read more
Mark
Mark
22 Year Factory trained technician
Vocational, Technical or Trade Scho
2,649 satisfied customers
I have 05 liberty no crank security light on bypassed st
hi richard i have 05 liberty no crank security light on bypassed st relay ok power to st fuse ok in st position no com. with eng. or trans. thanks Al… read more
sprinkles08
sprinkles08
ASE Certified Technician
High School or GED
24,197 satisfied customers
How many O2 sensors are in a 2003 Jeep Grand Cherokee. These
How many O2 sensors are in a 2003 Jeep Grand Cherokee … read more
Mechanic01
Mechanic01
3,624 satisfied customers
We just bought a 2014 Grand Cherokee limited with the 3.0
We just bought a 2014 Grand Cherokee limited with the 3.0 turbo diesel. Standing outside the vehicle while its running I can hear a tick. it sounds about every 3-4 seconds. im sure with the timing its… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
2014 jeep Cherokee limited I got install a viper 5961 the
2014 jeep Cherokee limited I got install a viper 5961 the first day I started the car from the remote it ran for 15 minute I got in the car step on brake it wont shut down and trying to shif gear and … read more
sprinkles08
sprinkles08
ASE Certified Technician
High School or GED
24,197 satisfied customers
I want to turn off the daytime running lights, Daytime
I have installed LEDS work great, I just want to turn off the daytime lights off … read more
Chris
Chris
Shop Foreman
3,578 satisfied customers
1999 cherokee xj air bags deployed, does the control module
1999 cherokee xj air bags deployed, does the control module under the center console need to be replaced with the passenger and drivers air bags??? … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Airbag light on. 1999 cherokeesport. I am,disconnected the
I am,disconnected the battery and reconnected to reset, cleaned the connecoins for the airbag control module ,there was a recall for the acm but was serviced back in 2000,checked the acm fuses … read more
Edward Clayton
Edward Clayton
Associate Degree
1,033 satisfied customers
Okay. I'll try you all again but this is just a one time
Okay. I'll try you all again but this is just a one time deal. I don,t want any promotions. … read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
Jeep will not start. Key turns but no click. Sounds dead,
Jeep will not start. Key turns but no click. Sounds dead … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,555 satisfied customers
99 jeep Cherokee sport 4.0 l 4x4 all instrument gauges 't
99 jeep Cherokee sport 4.0 l 4x4 all instrument gauges don't work.do u know what the problem is? I have ckecked everything I know.… read more
Dan
Dan
Auto Mechanics 1&2/diesel mech
If theres a recall on the ignition switch which seems to
if theres a recall on the ignition switch which seems to have a direct link to the airbags- shouldnt the diagnostics and [whatever it takes to make the light go off] be part of the free repair of that… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
2001 Grand cherokee, The big 6 cyl., All gauges stop
2001 Grand cherokee, The big 6 cyl. , All gauges stop working, All warning lights come on. Runs fine, Checked Alternator and it still charges. Battery terminals clean and tight. If allowed to cool, ga… read more
XtraTech
XtraTech
Sr. Technician
Bachelor's Degree
149 satisfied customers
Chipmunks chewed wiring on 04 Grand Cherokee. Car sat with
Chipmunks chewed wiring on 04 Grand Cherokee. Car sat with dead period for quite a while. Fixed two wires chewed through. Went to try and start Jeep, car key sensor lights up on dash, neither factory … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
I HAVE A 2010 JEEP LIBERTY, 3.7 LITER WITH OXYGEN SENSOR PROBLEMS.
I HAVE A 2010 JEEP LIBERTY, 3.7 LITER WITH OXYGEN SENSOR PROBLEMS. DO I NEED TO REPLACE IT OR CAN I CLEAN IT. THE CAR IS HESITATING, BUCKING ON THE HIGHWAY AND BURNING FUEL. IS THIS AN EXPENSIVE FIX ?… read more
b5demon
b5demon
Automotive Technician
Vocational, Technical or Trade Scho
1,522 satisfied customers
grand cherokee: Warning lights (seatbelt and airbag) are lit
Warning lights (seatbelt and airbag) are lit up, and the dome light stays on during operation , goes off when shut down, any clues? Could it be the computer?… read more
VirtualWrench (L J)
VirtualWrench (L J)
Owner of LJ Auto Repair 37 years
Associate Degree
38 satisfied customers
Jeep Wrangler: My 2008 Jeep Wrangler airbag light turned on
My 2008 Jeep Wrangler airbag light turned on an wouldn't turn off. We took it to the local dealer and they just told us that they can't find anything wrong on the scan but the only way to turn off the… read more
ricardo hohl
ricardo hohl
automotive instructor
Associate Degree
1,818 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x