Jeep

Have Jeep Questions? Ask a Jeep Repair Expert for Answers

Ask an Expert,
Get an Answer ASAP!

Jeep
This answer was rated:

Wrangler SE: 2004 Wrangler SE 4 cylinder wont turnover. Battery,

2004 Wrangler SE 4...
2004 Wrangler SE 4 cylinder won't turnover. Battery, starter and alternator all good, any ideas?
Show More
Show Less
Ask Your Own Jeep Question
Answered in 12 minutes by:
9/15/2013
Chris
Chris, Shop Foreman
Category: Jeep
Satisfied Customers: 14,187
Experience: Jeep Certified Master Tech
Verified

Hello, my name isXXXXX you for allowing me to assist you! So it won't even crank when you turn the key to the start position? Will the starter "click" at all, or do you hear nothing at all?

 

 

Ask Your Own Jeep Question
Customer reply replied 4 years ago
It did click after replacing alternator but des not now

Do the headlights come on nice and bright?

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Yes headlights, radio, dashboard everything works. Battery tested 12.6 volts

Ok good. Now with the headlights on, turn the ignition to start. Do the lights dim, go out, or stay bright?

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Same no change

Ok Mike do you have a 12 volt test light so we can check out a few things?

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Yes have multi meter

Ok, that will work. Remove the starter relay and look on it for the terminal designations. They will be labeled 30,87,85, and 86. Now probe the #30 cavity. Tell me if there is voltage there. If so, then probe cavity # XXXXX and 86 while someone turns the key to start. Let me know if there is voltage there.

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Where do I locate the starter relay?

Mike it should be in the under hood fuse box. On the inside of the fuse box lid, there should be information as to which one is the starter relay.

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
#30 showed 12 volts, #85 showed 0 and #86 showed 0

You were having someone hold the key to start when checking 85/86 correct? Also, is this an auto or manual trans Jeep?

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Yes I did and its a standard 5 speed

Ok, now let's check for power at the clutch pedal switch under the dash at the pedal. You should see a solid Yellow wire going to the switch. See if there is power there when turning the key to start.

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
All I see are two black wires going into the switch. I double checked the starter relay and #86 showed 12 volts

Oh, ok. Now I want you to jump cavities 30 and 87. Make sure the trans is in neutral just in case it cranks. Turn the key on, and get a small wire to jump 30 and 87 together. The engine should crank and start. Let me know Michael,

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Nothing when jumping #39 and #87; had someone in the vehicle with the key in start position and the clutch in then tried it again without the key being is start position or clutch in and still nothing.

Hmm 30 and 87 recheck that. There is no 39.

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
I meant 30; trying to type to fast

Ok, no problem. take a longer jumper wire and connect one end to the small terminal on the starter and the other to the positive battery cable. See if it will crank. Make sure it is in neutral,

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Ok, do I unplug the wire from the starter or leave it connected and try and make contact?

Go ahead and unplug it.

 

 

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Starter relay still unplugged or do I put it back in.
That will not matter Mike either way will be fine
Ask Your Own Jeep Question
Customer reply replied 4 years ago
Still nothing

Ok, then that starter is no good, or you have a poor engine ground. Try this Mike: put the relay back in and reconnect the starter wire, get a pair of jumper cables and connect the black clamp to the engine block, and the other end to the negative battery cable at the battery. See if it will crank. I need to get off line for about 40 minutes, but will be back and see what happened.

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Still nothing. The starter was tested this morning at Advanced Auto Parts and tested good.
Ok, one last test. If you can safely connect the red jumper cable to the large terminal post on the starter and then the other end to the positive battery post, then try that this will test the battery cable.Let me know Mike,

Chris
Ask Your Own Jeep Question
Customer reply replied 4 years ago
Any other ideas?

Well if what you tell me is true, and adding the extra ground from the battery to the block, and adding the extra positive cable from the battery to the starter's large terminal did not help, then that starter is bad. I know you said it tested good, but maybe it was a flawed test. Try tapping on the starter while someone turns the key,

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Got a little click

Hmmm, That makes me think it is the starter then. You see, by bypassing the starter relay and jumping the starter directly, that should turn the starter on and crank the engine. I say go and get a new starter Mike

 

Chris

Ask Your Own Jeep Question
Customer reply replied 4 years ago
Thank you! Appreciate your help and time!!

You are welcome Mike!!

 

 

Chris

Chris
Chris, Shop Foreman
Category: Jeep
Satisfied Customers: 14,187
Experience: Jeep Certified Master Tech
Verified
Chris and 87 other Jeep Specialists are ready to help you
Ask your own question now
Ask Chris Your Own Question
Chris
Chris
Chris, Shop Foreman
Category: Jeep
Satisfied Customers: 14,187
14,187 Satisfied Customers
Experience: Jeep Certified Master Tech

Chris is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Chris

Chris

Shop Foreman

14,187 satisfied customers

Jeep Certified Master Tech

Mark

Mark

22 Year Factory trained technician

2,593 satisfied customers

Jeep factory training........25 years in the industry.

Dave

Dave

Jeep Master Tech

1,149 satisfied customers

Chrysler Triple Master, ASE master Tech AA degree in Auto.

moparfl

moparfl

ASE Certified Technician

1,130 satisfied customers

ASE Master Tech Chrysler Dodge Jeep Master Tech

Tim Mohr

Tim Mohr

ASE MASTER TECH

1,021 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Ron Z.

Ron Z.

- Jeep Tech -

629 satisfied customers

18+yrs experience. State Inspector & Jeep Diagnostics/Repair

jeepmopar76

jeepmopar76

Jeep/Chrysler Triple Master Tech

579 satisfied customers

32yr ASE Master Tech, 9yr Chrysler Master Tech, 19 yr Jeep Dealership service including AMC/Eagle

< Previous | Next >

Related Jeep Questions
I am out of state and have a broken torsion bar, is this
I am out of state and have a broken torsion bar, is this dangerous for me to drive home? … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
I have a 96 jeep cherokee that suddenly dies while driving,
Hi, I have a 96 jeep cherokee that suddenly dies while driving, have replaced the fuel pump and filter, exchanged the starter relay with the pump relay and it still dies after about 1 minute after you… read more
Jared D
Jared D
Shop Supervisor
Bachelor\u0027s
3 satisfied customers
I have an 87 that just stopped running, it started up again
I have an 87 that just stopped running, it started up again after I came home but was not smooth. Bucking, then stalled. When I pull the ignition coil wire I only see a spark after I quit cranking. … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I got a check engine light 2 days ago and now my car is
I got a check engine light 2 days ago and now my car is unable to start. When the key is turned, the engine will crank over but will not ignite. Take 60+ plus time to turn over and once on runs like a… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
E. Jeep compass 2007 2.4l. Many thngs
e JA: What is the model/year of your Jeep? Customer: jeep compass 2007 2.4l JA: Are you fixing your Compass yourself? What have you tried so far? Customer: many thngs JA: Anything else you want the me… read more
Mechanic01
Mechanic01
1,700 satisfied customers
I have a 2015 Jeep Renegade. The check engine light is on
Hi. I have a 2015 Jeep Renegade. The check engine light is on and it is a P0128 code (thermostat). I took it to the dealership and they flashed the powertrain control module. the light came back on 3 … read more
Chris
Chris
Shop Foreman
14,187 satisfied customers
94 grand cherokee 4.0 running good then died turns over
94 grand cherokee 4.0 running good then died turns over won't restart. new cps changed pcu no codes has new fuel pump no spark also tried different coil … read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
88 satisfied customers
My battery keeps going dead and when i shut off the car the
my battery keeps going dead and when i shut off the car the lights will flash on then off and some of the console numbers keep flashing on and off … read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
88 satisfied customers
I put windshield wiper fluid in the right front container I
I put windshield wiper fluid in the right front container I think it should have been for battery fluid What do I do next? … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
1998 Jeep Wrangler with 2.5l. Will not start,. Turns over,
1998 Jeep Wrangler with 2.5l. Will not start, chan … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
My 2002 Jeep Wrangler stalls for no particular reason when I
My 2002 Jeep Wrangler stalls for no particular reason when I slow down or come to a stop. sometimes it happens 5 times within a mile and then it won't do it again for weeks. On the highway I have noti… read more
Jared D
Jared D
Shop Supervisor
Bachelor\u0027s
3 satisfied customers
Code U1424 and code P0128. 2016 Jeep Cherokee. I have tried
Code U1424 and code P0128 JA: Just to clarify, what's the exact code? And have you tried to reset it? Customer: Nope JA: What is the model/year of your Jeep? Customer: 2016 Jeep Cherokee JA: Are you f… read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
88 satisfied customers
2011jeep liberty liberty instrument lights intermittent. The
2011jeep liberty liberty instrument lights intermittent … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
My CJ-7 had ignition problems in the past. The previous
My CJ-7 had ignition problems in the past. The previous owner installed a bypass switch which worked fine for a few months. Eventually, there was a short delay between hitting the button and the crank… read more
Tim Mohr
Tim Mohr
ASE MASTER TECH
Master's Degree
1,021 satisfied customers
Windshield wiper not working, trying to figure out if it's a
Hey there! Windshield wiper not working, trying to figure out if it's a fuse issue or disconnected wiring … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
The cam shaft component is bad, 2011 Grand Cherokee, Took it
Took it to a new mechanic who wants me to replace the entire engine - … read more
Mechanic01
Mechanic01
1,700 satisfied customers
1999 Jeep Cherokee Sport 125,000 Miles. No I know very
Intermiten failure of door & window controls as well as gages on instrument pannel… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
No crank no start. A 2006 Jeep Liberty. Actuator pins good
Actuator pins good the battery is good the starter is good no ground on on pin 85 starter relay … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x