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Richard
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 16422
Experience:  12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
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Emgine systems fault warning came on and now i cannot get

Customer Question

Emgine systems fault warning came on and now i cannot get teh engine to switch off. how do i stop the engine?
JA: How many miles are on the Jaguar? Is it an automatic or a manual transmission?
Customer: automatic 40000 miles
JA: What is the model/year of your Jaguar?
Customer: 2015
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: sorry XF model
JA: Anything else you want the Mechanic to know before I connect you?
Customer: engine will not switch off using the stop start button
Submitted: 9 days ago.
Category: Jaguar
Expert:  Richard replied 9 days ago.
HelloThanks for using justanswer.com. My name is ***** ***** I will be assisting you with your question. The site will automatically prompt you for a phone call request but there is an additional charge for that and it is not needed as we can continue here in the text forum.Sorry you are experiencing this problem and I will do my best to help.We most likely have a problem with the start switch in the shifter assembly. The shifter would need to be replaced in order to replace the start switch. Since the vehicle will not turn off then we need to remove a fuse or relay to turn off the engine. then we could disconnect the battery. I will send over the fuse to remove.
Customer: replied 9 days ago.
please let me know which fuse to remove asap
Customer: replied 9 days ago.
It is 2am in the morning here and i am desperate to turn the engine off
Expert:  Richard replied 9 days ago.
Got it. I would remove fuse #25 (25 amp) in the trunk fuse box.
Expert:  Richard replied 9 days ago.

If that does not work remove relay #16 and #19 in the engine fuse box.