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The time clock only works when the car is in motion. X K8…

Customer Question
The time clock only...

The time clock only works when the car is in motion

Mechanic's Assistant: What is the model/year of your Jaguar?

X K8 year 2000

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I haven't tried anything yet. I have had it to a mechanic (special list Jaguar) who tells me it needs a new clock

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

The power only seems to be getting to the clock when the car is in motion

Submitted: 7 months ago.Category: Jaguar
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Answered in 1 minute by:
1/5/2018
Jaguar Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Jaguar
Satisfied Customers: 3,752
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

So the best way to check that is to pull the clock and check the power and ground when in motion to see if there is a variance

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Customer reply replied 7 months ago
I'm sorry I don't think I want to carry on
Jaguar Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

ok sounds good

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Customer reply replied 7 months ago
No I don't think I want to use your services thank you
Jaguar Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

ok sounds good

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Customer reply replied 7 months ago
What happens now
Jaguar Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

you can call customer service for a refund

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Customer reply replied 7 months ago
Can I do this by this chat service?
Jaguar Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

no you have to call customer service, we are seperate from them

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Customer reply replied 7 months ago
What is their number?
Jaguar Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

1(###) ###-####/p>

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