Jaguar

Jaguar repair problems? Ask a Jaguar repairs Expert.

Ask an Expert,
Get an Answer ASAP!

Engine shut off while driving with no warning... Approx.

Customer Question
Engine shut off while...

Engine shut off while driving with no warning...

Mechanic's Assistant: How many miles are on the car? Is it an automatic or a manual transmission?

Approx. 89,000, automatic

Mechanic's Assistant: What is the model of your '89 Jaguar?

2013 jaguar xf, w/89,000 miles

Mechanic's Assistant: Are you fixing your XF yourself? What have you tried so far?

Just happened, was looking for answers to see if this was due to what was mentioned in the factory recall

Submitted: 4 months ago.Category: Jaguar
Show More
Show Less
Ask Your Own Jaguar Question
Answered in 20 minutes by:
12/4/2017
Jaguar Mechanic: Richard, Jaguar Technician replied 4 months ago
Richard
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15,684
Experience: 12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
Verified
Can I have the last six of your VIN to get all the open recalls?Did just the engine stall but the rest of the vehicle stay powered up or did everything shut down?Thanks.
Ask Your Own Jaguar Question
Customer reply replied 4 months ago
Just the engine and we couldn't get the shifter knob to come back up to put in neutral when tow truck came. I don't have vin on me now will have to look it up.
Jaguar Mechanic: Richard, Jaguar Technician replied 4 months ago
Ok. The shifter will only rise with the engine running which is why they have that emergency park release. On the 2013 XF there was the recall J015 which can cause the engine to cut out. I needed the VIN to see if this is still open on your vehicle. It may not be related and could be a fuel related fault like the fuel pump or connection there. They usually cause stall then a crank no start.Let me know.
Ask Your Own Jaguar Question
Was this answer helpful?
Ask Richard Your Own Question
Richard
Richard
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15,684
15,684 Satisfied Customers
Experience: 12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Matt

Matt

Engineer

405 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Don - Mo Lurch

Don - Mo Lurch

Jaguar Mechanic

210 satisfied customers

Import Training, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

Marty

Marty

European Car Expert

194 satisfied customers

ASE & Bosch Certified Master Tech. Over 30 years experience.

Juan Crespo

Juan Crespo

ASE Certified Technician

150 satisfied customers

A.S.E. Master Technician, Advanced Level, Emissions - Asian, Domestic, & European

JagDoc

JagDoc

European Shop Owner

127 satisfied customers

20 years of experience working with Jaguars. Independent European shop owner and technician.

gemmechanic

gemmechanic

Mechanic

84 satisfied customers

Advanced Trade Certificate in Automotive engineering. 30+ years in the automotive industry

Doc. Jaguar

Doc. Jaguar

Jaguar Technician

64 satisfied customers

Jaguar and Land Rover Technician from 1987 to date. Jaguar and Land Rover independant repair shop.

< Previous | Next >

Related Jaguar Questions
Coolant leak to throttle body. Its a 09 xf supercharged. I
i purchased new hoses trying to figure out what all i need to remove to do the install … read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
I have Jaguar XF that has been causing jerks when driving
i have Jaguar XF that has been causing jerks when driving slow and the steering feels very heavy my car just stopped in the highway and doesn't start aymore … read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
Installed a waterpump on 2010 xf 5.0 and now shes leaking
Hi Richard ..installed a waterpump on 2010 xf 5.0 and now shes leaking coolant from rear ..its dropping off the transmission pan heavy..do you think that rear bridge piping is bad?… read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
Got a jaguar xf 3.0 v6 petrol 2009. i left it at the jaguar
hello. got a jaguar xf 3.0 v6 petrol 2009. i left it at the jaguar dealer for reparation of bumper which was accidented. when i came back home i saw on the board 'dsc not available' and 'brake assist … read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
I have a 09 jaguar xf supercharged and the battery was
I have a 09 jaguar xf supercharged and the battery was drained the other day and I jumped it with a jump box and might have reversed the polarity I did actually .and now the headlights and tail lights… read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
Jaguar XF 2010 premium Naturally aspirated 5L I got a check
Jaguar XF 2010 premiumNaturally aspirated 5LI got a check engine light on dashboard; I connected a scanner and got two error codes1- $7E8: Engine****(P010B) under this code I later getMass or Volume a… read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
I own a 2009 Jaguar XF 4.2. The problem I'm having is after
Hi, I own a 2009 Jaguar XF 4.2. The problem I'm having is after driving the for about 30 miles and starting the engine again it misfire and stalled out. It only happen if I wait 15 - 25 minutes after … read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
My 2010 Jaguar XF was broken into and now my radio doesn't
My 2010 Jaguar XF was broken into and now my radio doesn't function at all and my screen just flashes the Jaguar Logo. I will includue a picture of the place in the trunk where something is missing fr… read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
While driving my 2011 jaguar xf, the engine just cuts off
while driving my 2011 jaguar xf, the engine just cuts off with out warning. I only have 40,00 miles on it and have taken and sent it to the dealership for repair numerous times for this problem. They … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,036 satisfied customers
Thump noise from front of jaguar xf only when coming to
thump noise from front of jaguar xf only when coming to complete stop … read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
2010 jaguar xf 4.2L touch screen keeps flashing the jaguar
2010 jaguar xf 4.2L touch screen keeps flashing the jaguar logo. It wont get pass the flashing screen, Ive had the problem for a few weeks now … read more
Matt
Matt
Engineer
Bachelor's Degree
405 satisfied customers
I've just bought a gps tracker for my 2009 XF. it plugs into
I've just bought a gps tracker for my 2009 XF. it plugs into the obd for power but doesn't seem to be getting any power. … read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
I have 2012 xf and I cranked it up after having dinner and
I have 2012 xf and I cranked it up after having dinner and white smoke came from exhaust … read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
Infotainment unit not working on xf jag, only jaguar logo
Hi infotainment unit not working on xf jag, only jaguar logo appears on and off. do have a fault code U1A24 MOST ring complete,no communication. … read more
Jagmaster
Jagmaster
Bachelor's Degree
346 satisfied customers
My 2008 Jag XF SV8 suddenly came up with a "Gearbox Fault"
Hi My 2008 Jag XF SV8 suddenly came up with a "Gearbox Fault" and the car went into P and I cannot change the sellector. Any ideas please? … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I replaced my 2009 XF's car battery yesterday. The smart key
I replaced my 2009 XF's car battery yesterday. The smart key now says "check smart key" when I insert it into the starter control unit. … read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
I changed the gearbox oil in my xf with proper ZF8 oil but
Hi I changed the gearbox oil in my xf with proper ZF8 oil but now it gives me a gearbox fault and just reves up to about 4000 RPM when going about 50 MPH … read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
HAVE A 2013 XF HAD REAR BEARING PUT IN. THEY HAD SEIZED TO
HAVE A 2013 XF HAD REAR BEARING PUT IN. THEY HAD SEIZED TO THE AXLE AND HAD TO TAKE TO MACHINE SHOP TO CUT LOOSE AXLE FROM HUB. NOW WHEN I DRIVE CAR DRIVE THE TRAC LIGHT COME ON THEN GO TO LIMP MODE. … read more
Richard
Richard
Jaguar Technician
15,684 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x