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Jaguar xf 2015 has cylinder 2 low pressure. Jaguar says not…

Customer Question
Jaguar xf 2015 has...

Jaguar xf 2015 has cylinder 2 low pressure. Jaguar says not covered under warranty because oil change not done at 10000 miles

Mechanic's Assistant: When was your last oil change?

9 2016

Mechanic's Assistant: Are you fixing your XF yourself? What have you tried so far?

Took to dealership as it's a lease. Oil cjanged done at 17000 mile but complained in 4 2016 car not getting power and they said nothing wrong sms did 25 point inspection. Say I have to pay $15,000 to repair.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

This is a new car. I leased in dec 2015. Problem started 4 months later told nothing wrong. Cylinder 2 bad. Denying warranty

Submitted: 9 months ago.Category: Jaguar
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Answered in 2 hours by:
9/20/2017
Jaguar Mechanic: Matt, Engineer replied 9 months ago
Matt
Matt, Engineer
Category: Jaguar
Satisfied Customers: 23,206
Experience: Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
Verified

Hello

I'd say the dealership are trying to weasel out of it and unless the service paperwork is to the letter then the missed oil change is their excuse

however as the issue was pointed out over a year ago ( why didn't they change the oil then?) then the onus should fall back to them

I'd say the next step is to get Jaguar customer service involved as a 'higher power' and see if they will support your case

you may have to settle for a contribution from Jaguar to meet the repair cost

Call them 0345(###) ###-####/p>

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Jaguar Mechanic: Matt, Engineer replied 9 months ago

Hi
do you still need help?
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