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I need to do a firmware update? i called Jaguar and they…

Customer Question
I need to do...

I need to do a firmware update?

Mechanic's Assistant: Okay, I'll connect you to the mechanic to go over that information regarding your Jaguar. Before I do, is there anything else you want him to know?

I called Jaguar and they told me i have to take it in is that correct or can i do it myself?

Submitted: 6 months ago.Category: Jaguar
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Answered in 2 minutes by:
7/31/2017
Jaguar Mechanic: Kevin, Technician replied 6 months ago
Kevin
Kevin, Technician
Category: Jaguar
Satisfied Customers: 2,568
Experience: Diagnostic technician
Verified

Hi im kevin any firmware update can only be carried out on the dealer tool .it has to connect via the internet from their tool to a main server which selects and downloads the correct firmware version to the vehicle .there unfortunatly is no other option

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Kevin
Kevin
Kevin, Technician
Category: Jaguar
Satisfied Customers: 2,568
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Experience: Diagnostic technician

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