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Richard
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15523
Experience:  12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
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I recently bought 2011 - 2012 Sat Nav DVD to replace my old

Customer Question

I recently bought 2011 - 2012 Sat Nav DVD to replace my old one and when I insert this, I received error message that this disk is not MAP DVD.
JA: How many miles are on the car? Do you have scan tool or a code reader?
Customer: 76k miles. No
JA: What is the model of your '11 Jaguar?
Customer: The model is jaguar XJ TVDi 06 plate
JA: Are you fixing your XJ yourself? What have you tried so far?
Customer: I have used a dry laser DVD cleaner which is no help so far.
JA: Anything else you want the mechanic to know before I connect you?
Customer: that's all for now.
Submitted: 12 months ago.
Category: Jaguar
Expert:  Richard replied 12 months ago.
Can you give me a part number off the dvd? Can I have the last six of your VIN?