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sprinkles08, ASE Certified Technician
Category: Jaguar
Satisfied Customers: 22833
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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My 1996 jaguar xjs top will not go down. I can hear motor

Customer Question

my 1996 jaguar xjs top will not go down. I can hear motor trying to work. what do I do next
Submitted: 1 year ago.
Category: Jaguar
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

If you continue to hear the pump motor run but the top doesn't move then you either have a mechanical problem preventing it from moving or a hydraulic issue. You could have a bad pump, it could be the cylinders, or the fluid may be low.

Did the problem start gradually or all at once?

Did it start after any work was done, an accident, etc?