Jaguar Repair Problems? Ask a Jaguar Repairs Expert.
Ok so the keys do not work at all?
Ok we may have a problem with the keys. The keyless vehicle module performs the functions for the passive entry, remote and passive starting. The instrument cluster is responsible for the keys working in the dock. Unfortunately without access to the Jag factory tool it will be impossible to diagnose. We first would need to make sure all the control modules are communicating. Then we can try to reprogram the keys with the Jag tool.
I would think they would have checked the keys. The dealer quoted you that price most likely to cover all the diagnosis time invlved in performing the diagnosis and programming of the keys and modules which will need to be tried first.