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Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15545
Experience:  12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
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I have a 2001 XJ8 and lost the remote. I picked up the car

Customer Question

Hi my name is***** have a 2001 XJ8 and lost the remote. I picked up the car from repair and the valet is on. I have a black and a green key. How do I get in the trunk? I have always used the dash button before the repair garage put it in valet mode. The key does not work. It turns but the release arm seems like it's not connected to the latch.
Submitted: 1 year ago.
Category: Jaguar
Expert:  Richard replied 1 year ago.

Unfortunately the only way to get out of valet mode is to open the trunk with the black master key. When you turn it in the trunk lock cylinder do you feel any resistance?