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My XF has just stopped responding. The car will not start

Customer Question
Hi, my XF has just...
Hi, my XF has just stopped responding. The car will not start no, lights on dash or response to any buttons. Tried hazard lights they don't come on but repetitive locking unlocking sound from the filler cap and the boot light (inside is flashing). Can't stop this....
Thanks
James
Submitted: 1 year ago.Category: Jaguar
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Answered in 1 minute by:
12/13/2015
Jaguar Mechanic: Kevin, Technician replied 1 year ago
Kevin
Kevin, Technician
Category: Jaguar
Satisfied Customers: 2,299
Experience: Diagnostic technician
Verified

Hi im kevin has car been parked up for any period of time any reason the battery would be low ?

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Customer reply replied 1 year ago
Nope worked fine on Friday and have tried jump starting with no effect
Jaguar Mechanic: Kevin, Technician replied 1 year ago

Ok i dont have info this later model il opt out another tech will help shortly

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Jaguar Mechanic: Richard, Jaguar Technician replied 1 year ago
Richard
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15,577
Experience: 12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
Verified

When you try jump starting the battery and you open the driver door does the touchscreen display the Jaguar logo? Do the hazards work when jumped?

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Customer reply replied 1 year ago
No nothing changes with jumping. Centre consulo does not come on at all. Trying a hard reset by disconnecting the battery.
Jaguar Mechanic: Richard, Jaguar Technician replied 1 year ago

Ok I wonder if the battery is the problem. If it has a bad cell it can cause this even when trying to jump start. Since the screen does not come on

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Jaguar Mechanic: Richard, Jaguar Technician replied 1 year ago

We do nt have power in the vehicle. We can try charging the battery or remov it and having your local parts store charge and test it.

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Jaguar Mechanic: Richard, Jaguar Technician replied 1 year ago

The the the other possibility is a failed central junction box but we need to rule out the battery first. Let me know.

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Customer reply replied 1 year ago
seams to have worked we will see in the morning!
Jaguar Mechanic: Richard, Jaguar Technician replied 1 year ago

OK sounds good. The battery may need to be replaced.

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Richard
Richard
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15,577
15,577 Satisfied Customers
Experience: 12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.

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