How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15511
Experience:  12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
Type Your Jaguar Question Here...
Richard is online now
A new question is answered every 9 seconds

Jaguar XF: Richard...2010 XF owner the light

Customer Question

Hi Richard...2010 XF owner the idiot light says my truck is open. It isn't and it is unresponsive to remote unlock or pressing on the unlock button. The only way to get the trunk to open is with the manual key. Also, due to this, I am unable to lock or arm the car because it thinks that the trunk is open...which it is not. What to do?
Submitted: 2 years ago.
Category: Jaguar
Expert:  Richard replied 2 years ago.
Hello and welcome to
We most likely have a problem with the wire harness in the trunk. The wires are most likely broken in the loom going from the trunk lid to the body. The short kink harness can be replaced as it is difficult pulling the loom away to find the wires and all the wires are black.
Customer: replied 2 years ago.
Thank you Richard. What does a "short kink harness" look like? Where is it located? Can I purchase a replacement one online? Thank you for your thoughtful response.
Expert:  Richard replied 2 years ago.
Sorry meant to write short link harness. Here is the link for the bulletin.