Republic of Ireland Law
Republic of Ireland Law Questions Answered by Experts
It is of utmost impotence that you write to the other party setting out in detail the precise terms upon which the contract was entered into and also setting out in full to her that you have complied with the terms of the agreement and the reasons why. If the agreement is in writing you should refer to the specific terms demonstrating your full complience. You should also expressly point out what work you are doing which was not initially agreed but that you are doing it as a gesture of good will and without prejudice to any admission of liability.
it appears that this woman is threatening to take legal action, in the circumstances I would advise that you instruct a solicitor to write this letter for you to pre empt any legal action she may be contemplating. You should also examine carefully why she is saying the website is not functioning as agreed. Is there some misunderstanding between the parties? obviously you are doing the right thing to help remedy her issues and you should continue doing so as best you can. Ultimately you cannot prevent her from taking legal action even if any claim she makes has no merit.
Your only option is to reiterate the terms of the contract and demonstrate compliance preferably through a solicitor.
I hope this is of some assistance