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We have a Yuchai 50Kva generator producing a fault code ALrN…

Customer Question
We have a Yuchai...

We have a Yuchai 50Kva generator producing a fault code ALrN which we cannot find any reference to.

Mechanic's Assistant: What is the complete model and serial number of your machine?

Everything we have is in chinese

Mechanic's Assistant: Are you fixing this yourself? What have you tried so far?

Yes we are fixing it ourselves, I am a sparkie with enough experience to fix it. I have checked the output and get 7.5 volts from all three phase to neutral.

Mechanic's Assistant: Anything else you want the equipment mechanic to know before I connect you?

Not really

Submitted: 7 months ago.Category: Industrial Equipment
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Answered in 2 days by:
1/18/2018
Mechanic: Jeremy, Technician replied 7 months ago
Jeremy
Jeremy, Technician
Category: Industrial Equipment
Satisfied Customers: 3,862
Experience: ASE Medium/Heavy Duty Technician, Hydraulics, Brakes, Electrical Certified
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My name is ***** ***** I will assist you with your question today.

I'm an independent contractor and I don't get paid until a rating has been made.

We can go back and forth as needed to help resolve the issue you are having. Follow ups are free after ratings, so rate in confidence!

I don’t normally work on these, but I can try to assist you where I can. Did you still need assistance with this? Or do you prefer to work with a tech that knows the equipment better?

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You want a 5 star service and I want to provide a 5 star service. Please consider that I don't know your skill level as well as I can't see, touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back.

Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback, they are not the site feedback.

Thank you for allowing me to assist you through Just Answer!

Jeremy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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