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I’m getting a 002 code can’t comunicatveith the basket

Customer Question
I’m getting a 002...

I’m getting a 002 code can’t comunicatveith the basket controller. The lift is two months old

Mechanic's Assistant: What is the complete model and serial number of your machine?

It’s a 5533a I’m not at the job site so I don’t have a serial number with me

Mechanic's Assistant: Are you fixing this yourself? What have you tried so far?

We have shut it down and put it up the the transport position and tried to reset it. Doesn’t fix it

Mechanic's Assistant: Anything else you want the industrial mechanic to know before I connect you?

Nothing else I can think of

Submitted: 8 months ago.Category: Industrial Equipment
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Answered in 2 hours by:
11/24/2017
Mechanic: cumminsdr, Mechanic replied 8 months ago
cumminsdr
cumminsdr, Mechanic
Category: Industrial Equipment
Satisfied Customers: 3,856
Experience: Cummins Field Tech
Verified

Your still under Warranty with this unit being only 2 months old. Contact(###) ###-####for support. ​and to locate the nearest dealer to come properly troubleshoot the issue. Please don't forget to Rate/Accept my service.

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Mechanic: cumminsdr, Mechanic replied 8 months ago

Hi Just following up,Please don't forget to Rate/Accept my service​

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Category: Industrial Equipment
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