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Industrial Equipment

I'm ***** ***** and looking help on a Cummins Engine on a

Customer Question
Customer: Hi, I'm ***** *****...
Customer: Hi, I'm ***** ***** and looking for some help on a Cummins Engine on a Standby generator.
JA: Thanks. Can you give me any more details about your issue?
Customer: I have ECU DTC warning Check engine and Cal fault with codes 2797,13,1
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Medium and Heavy Trucks Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yup np
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: Industrial Equipment
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Answered in 14 hours by:
1/22/2016
Mechanic: Dan, Technician replied 1 year ago
Dan
Dan, Technician
Category: Industrial Equipment
Satisfied Customers: 5,730
Experience: 17+ yrs. shop and field experience with all major brands of heavy equipment and trucks - 1995 WyoTech graduate.
Verified

Hi my name is***** am not sure how much info I will have on your standby generator but let me know the make and model of generator and the engine model info and I will be glad to try to help. If I can not I will try to connect your to someone who can.

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Customer reply replied 1 year ago
The generator is a Cummins qsg Diesel engine coupled to a 400kw alternator. The generator control panel is a Deep Sea 7320 and uses the CAN bus to talk to the ECU.
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Curtis B.
Curtis B.
Curtis B., Technician
Category: Industrial Equipment
Satisfied Customers: 720
720 Satisfied Customers
Experience: Technican turned service manager on multiple lines of equipment used in industry.

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Technican turned service manager on multiple lines of equipment used in industry.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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