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My outriggers won't go up. Just a constant steady beep

Customer Question
My outriggers won't go up. Just a constant steady beep
Submitted: 2 years ago.Category: Industrial Equipment
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Answered in 9 minutes by:
5/28/2015
Mechanic: Curtis B., Technician replied 2 years ago
Curtis B.
Curtis B., Technician
Category: Industrial Equipment
Satisfied Customers: 29,450
Experience: Technican turned service manager on multiple lines of equipment used in industry.
Verified
Make and model? Electric or engine powered? I may not be able to help but maybe we can find the right person.
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Customer reply replied 2 years ago
JLG , T500J , electric
Customer reply replied 2 years ago
Can you help
Customer reply replied 2 years ago
Sir, can you help us?
Customer reply replied 2 years ago
Curtis!
Mechanic: Curtis B., Technician replied 2 years ago
Is battery charge full? Do you get anything but the beep? Constant beep is usually low voltage.
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Customer reply replied 2 years ago
It has a full charge
Customer reply replied 2 years ago
The bucket are only goes left and right not up and down and the constant beep
Mechanic: Curtis B., Technician replied 2 years ago
This model should have a display that gives trouble codes, are you getting any codes? Do you have a voltmeter to see that the battery voltage is getting to the pump motor solenoid? Is the unit level, or has it moved overnight! When was it last used?
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Customer reply replied 2 years ago
It was used on Monday. No codes just the yield light is on. No trouble codes. I have voltage testers but they will not show low voltage.
Customer reply replied 2 years ago
Nothing so far Curt
Mechanic: Curtis B., Technician replied 2 years ago
Will out riggers go down? You say they wont go up. Is unit out of level? No trouble codes on the display? Have you opened the control panel and looked for water? Has it been rained on? You have disconnected battery pack and reattached to let it reset?
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Customer reply replied 2 years ago
No they won't move at all up or down
Customer reply replied 2 years ago
It's on level ground
Mechanic: Curtis B., Technician replied 2 years ago
Does the level indicator show level?
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Customer reply replied 2 years ago
The plates on the outriggers are about 6 inches from the ground. They won't go up and they won't go down. There are no trouble codes on this machine. Just a triangular yield logo that blinks twice then stops but sends out a continuous beep. It's on somewhat level ground. Wanna picture?
Customer reply replied 2 years ago
Can you call us?
Mechanic: Curtis B., Technician replied 2 years ago
Have you been using it in this location? Do you have the operators manual? Unit is not going to operate with out riggers down and unit not level. Are you trying it with the platform leveling override held?
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Customer reply replied 2 years ago
Where is the platform over ride? We have been using it in this location
Customer reply replied 2 years ago
I can't as of yet locate my owner's manual. Haven't needed it until now
Customer reply replied 2 years ago
That's right it won't work unless the outriggers are down and the unit is level
Mechanic: Curtis B., Technician replied 2 years ago
Override is a toggle on the lower control, will have a lock symbol with lock pen, move to right to unlock and then work the outrigger control. JLG has online manuals. ---------------------------------------------------------------------------https://csapps.jlg.com/OnlineManuals/Browse.aspx
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Customer reply replied 2 years ago
Yes we have been using the
Customer reply replied 2 years ago
We have tried everything that you mentioned
Customer reply replied 2 years ago
Please! Give me something that we haven't tried.
Customer reply replied 2 years ago
I'm sorry to say this, but you've been no help
Mechanic: Curtis B., Technician replied 2 years ago
Sorry. Did you download the manual? I will opt out. Maybe someone else will reply.
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Mechanic: bluextc89, Journeyman replied 2 years ago
bluextc89
bluextc89, Journeyman
Category: Industrial Equipment
Satisfied Customers: 6,556
Experience: Journeyman Industrial Hydraulic Repair 13 years
Verified
Thanks for stopping by:Different expert here.The tone and 2 blink flash code is the machine telling you it is sensing something is wrong when you attempt to operate it.The 2 blink "Abnormal" code can indicate many things....If outriggers wont stow - the issue is that the basket arm is not fully retracted. If it is against the positive stops, the limit switch is likely damaged/failed.Thats the first to check. If you are ALSO getting the TILT alarm going off, there is something else awry. Some other limit has not been tripped, or is failed - preventing the unit from being properly operated.... see the chart I have attached for all checks to be performed. Holding the override switch to the non-detented side (right) should bypass all the limits and allow the unit to be operated temporarily. It should have a little lock by the switch... just to the right of the platform/ground switch at the ground control panel. Thanks!
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Customer reply replied 2 years ago
No help! Outriggers will not go up or all the way down so it levels. And after we turn the key we get one short beep and then one long continuous beep
Customer reply replied 2 years ago
The bucket will tilt. The boom arm will only make noise when we try and take it in, but nothing when we try to move it out. The bucket will also swing left and right.
Customer reply replied 2 years ago
Again, the outriggers will do nothing
Mechanic: Dan, Technician replied 2 years ago
Dan
Dan, Technician
Category: Industrial Equipment
Satisfied Customers: 5,971
Experience: 17+ yrs. shop and field experience with all major brands of heavy equipment and trucks - 1995 WyoTech graduate.
Verified
Hi my name is***** will be glad to try to help. What is the complete model and serial number of your lift so I can be sure to refer to the correct manual and give you the proper testing and troubleshooting info?
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Customer reply replied 2 years ago
I don't have that info in front of me currently, but I downloaded the 250 page booklet and a local guy is now studying it and he works on JLG products daily. So thanks for your interest
Mechanic: Dan, Technician replied 2 years ago
Thanks for the update. Let me know if you need my assistance.
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Dan
Dan
Dan, Technician
Category: Industrial Equipment
Satisfied Customers: 5,971
5,971 Satisfied Customers
Experience: 17+ yrs. shop and field experience with all major brands of heavy equipment and trucks - 1995 WyoTech graduate.

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