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ANSWER: Unfortunately, the reason for the denial is that he did not even meet the basic requirements that make someone eligible to naturalize. That is a separate issue from the issue of showing he is rehabilitated.
At a minimum, one of the requirements is that for the 5 years preceding the application and throughout the entire process of naturalization, the individual must show that they are a person of good moral character. That means no convictions for anything that occurred within 5 years or applying for naturalization and going through the naturalization process.
But in his case, these offenses took place in 2010 and 2011, and he requested naturalization in December 2014.
The conviction for the intent to defraud happened in September 2010, but the naturalization case was filed in December 2014. That is just over 4 years, not 5 years. So here, he did not even meet the basic requirement of 5 years of good moral character.
Then, during the probationary period for that offense, he violated the probation by getting arrested for the DUI. TThat happened in June 2011. And again, the application was filed in December 2014, which is not even close to 5 years. So here, he also did not meet the basic requirement of good moral character for 5 years.
So all in all, even if he were to be able to show he has been rehabilitated, he did not meet the most basic requirement that he is maintained good moral character for the 5 years before he filed the application in December 2014. In other words, he would have had to have a clear record starting in December 2009, to be able to apply in December 2014 and be approved.
So he needs to wait at least the 5 years from the commission of the offenses to be eligible to apply. Then, when he does eventually apply, he needs to not only provide the certified court copies again, he needs to provide proof that he has been rehabilitated. That can't just be that he is working and paying taxes. He should have letters from friends, neighbors, members of the community, persons at religious organizations, to attest to his repaired moral character.
My advice is, the longer he waits and does not get into trouble, and the more letters he can get from people who know him, the better his chances are of success.
I should also warn that the US does not look kindly upon individuals who come here seeking protection, but who do not follow the laws of the United States. He does not technically have a right to remain in the US. The government views this instead as a privilege, and as such, it has the authority and ability to remove someone from the US, who it deems unfit to remain here because of their misdeeds. If I were you, I would try to impress this idea upon him, so that he is aware. I don't mean to lecture him, but it is important for him to know the limitations of the protection that his current status as a permanent resident has in the United States.
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