Hello, my name is ***** ***** I will be the immigration attorney helping you today.
An attorney in a case like this will likely be able to get the same information you are getting. Unfortunately when it is a matter of security checks, it is difficult to move the case along. It is something that can cause terrible delays. Here are a few other suggestions that you can try.
Call USCIS 1-800(###) ###-####and ask to do an official "status inquiry" with a Tier two officer. This will hopefully help get you more updates and push it along.
Call your local Congressman's office in your area and let them know what is going on with your case. They have speak liason's in their office that communicate directly with USCIS and cal usually help get information on the case and in some cases help speed it along.
Lastly, you can also file a complaint with the Office of the Ombudsman which monitors USCIS and they can usually also assist in pushing USCIS cases that are too delayed. It is free to do it and you have nothing to lose. Here is the link to do that https://www.dhs.gov/case-assistance
Good luck to you during this process and I hope this answer has helped you!
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