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My 09 hyundai azera wont crank or start after not being

Customer Question
My 09 hyundai azera...

My 09 hyundai azera wont crank or start after not being driven for a week 08 im sorry its an 08

Mechanic's Assistant: Have you checked the fuel supply? And are all the spark plugs working?

I have not but it is not the first time this has happened there is a new battery and alternator

Mechanic's Assistant: Are you fixing your Azera yourself? What have you tried so far?

I had AAA try to give a jump and i have had machanics replace the battery and alternator and the car started at the time

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No thats pretty much it

Submitted: 3 months ago.Category: Hyundai
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Answered in 4 minutes by:
12/29/2017
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago
David Craig
David Craig, Auto Mechanic
Category: Hyundai
Satisfied Customers: 5,180
Experience: Owner/Mechanic at 3D Automotive
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Hi my name is ***** ***** I'll be more than happy to assist you, Please allow me a few minutes to review your information. Thank you.

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Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

How long ago were the alternator and battery replaced?

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Customer reply replied 3 months ago
5 months ago for both because this has happened before in July
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

ok, do you have a voltmeter?

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Customer reply replied 3 months ago
i do not unfortunately
Customer reply replied 3 months ago
i can purchase one and then what would i be checking the voltage on?
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

can you get one? we need to check the battery voltage. then we need to try to jump start it and get the battery voltage while its running.

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Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

you may have a slow drain to the battery

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Customer reply replied 3 months ago
i can buy a voltmeter it will take me a few minutes though
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

thats fine i have to get to my shop so I wont be on for like 45 minutes

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Customer reply replied 3 months ago
okay how can i get back in contact with you
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

right here

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Customer reply replied 3 months ago
The battery has the proper voltage but it does not have the proper Amperage. Based on the car not having any power after sitting for a few days what could be the cause to the problem? Also I am trying to charge the battery will that help?
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

whats the voltage?

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Customer reply replied 3 months ago
12 volts
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

ok, can you get a jump start?

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Customer reply replied 3 months ago
I can possibly jump it. I won't be sure until I get the battery back to the car and off the charger plus I will have to get a parking spot next to the car
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

ok. let me know

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Customer reply replied 3 months ago
I got the battery charged and once I got home I put the battery in the car and it started no problem it didn't even need a jump!!
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

whats the battery voltage while the engine is running?

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Customer reply replied 3 months ago
I do not know I will drive to have it checked at auto parts store while it's running
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

thought you bought a meter?

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Customer reply replied 3 months ago
That was my reason for going to the parts store but they offered to charge the battery for free so I opted for the free battery charge
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

statically a good battery will read 12.5 volts and not move. and 14.4 volts when the engine is running

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Customer reply replied 3 months ago
do you know what could drain amps from a car battery?
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

about 200 different things. you will need to have a parasitic drain test done

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Customer reply replied 3 months ago
okay okay im in a pinch financially right now so it may take time before I can get a detailed check
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

have this tsb done

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Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

if you had a meter, you could check it yourself

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Customer reply replied 3 months ago
okay i am checking the link
Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

ok

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Hyundai Mechanic: David Craig, Auto Mechanic replied 3 months ago

hows it going?

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