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2013 Hyundai Elantra gt cargo net jammed in hatch back latch…

Customer Question
2013 Hyundai Elantra gt...

2013 Hyundai Elantra gt cargo net jammed in hatch back latch keeping electronic latch from unlatching.

Mechanic's Assistant: Are you fixing your Elantra GT yourself? What have you tried so far?

Yes, I’ve tried cutting out as much cargo net as possible but cannot pull it out. Tried pushing down on lid while activating latch release and removed the only 2 accessible bolts on the latch.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That’s it

Submitted: 1 month ago.Category: Hyundai
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Answered in 5 hours by:
12/29/2017
Hyundai Mechanic: Chris (aka- Moose), Technician replied 1 month ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Hyundai
Satisfied Customers: 50,413
Experience: 16 years of experience
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Often this is not pretty if you can not even get the latch to release manually. Since the latch is jammed shut not able to move. This means you have to access the inside of the liftgate and break the latch apart so it will let loose at the jaws. Then once the gate is opened the latch has to then be replaced.

Now that I have posted a partial or complete answer, you will see you can rate me. The deposit you have already paid is not transferred to me until you rate me. I would like to receive nothing less than 5-star excellent ratings. So if we are not there yet, please reply and let me help more. If you're not pleased, let me know because rating bad does not result in a refund, there are better options. Rating now will not close this post nor prevent replying. Thanks Chris

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Customer reply replied 1 month ago
Is there a way I can email a photo so you can tell me what to break or where to pry?
Hyundai Mechanic: Chris (aka- Moose), Technician replied 1 month ago

You can attach photos from the reply box where you are typing.

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Hyundai Mechanic: Chris (aka- Moose), Technician replied 1 month ago

Here is an image of the part you have to break apart from within the gate because its mounting bolts can only be accessed from with the gate opened. https://www.dropbox.com/s/xklfmlo89r5vs7c/tlatch.pdf?dl=0

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Hyundai Mechanic: Chris (aka- Moose), Technician replied 1 month ago

Hello, Chris here again,

I am checking in to make sure you got everything you expected from my answer. The option to rate my response or reply is still available. I want to make sure you were pleased with what you paid for.

Thanks Chris

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Customer reply replied 1 month ago
Moose you are wrong about the bolts being inaccessible with the hatch closed. All 3 bolts are easily removed with the seats down from inside the passenger compartment on the gt model. A # 10 combination wrench does the job. If I had followed your suggestions I would have a very costly repair job on my hands. You would be better off to not get a rating from me so take me off the email list!
Hyundai Mechanic: Chris (aka- Moose), Technician replied 1 month ago

Glad you got it resolved. I did not have one to look at in person and could only do so from the diagrams which appeared to be not accessible.

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