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George H.
George H., Hyundai Technician
Category: Hyundai
Satisfied Customers: 2102
Experience:  Hyundai Gold certified, ASE Master tech 15+ years
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The radio stopped working. came with the car, 2013 Sonata, I

Customer Question

The radio stopped working.
JA: Is this an aftermarket stereo, or did it come with the car?
Customer: came with the car
JA: What is the model/year of your Hyundai?
Customer: 2013 Sonata
JA: Are you fixing your Sonata yourself? What have you tried so far?
Customer: I took off the panel and it shows where designated fuses go and now googling to see if I can fix it myself. Do I need to buy a fuse replacement?
JA: Anything else you want the mechanic to know before I connect you?
Customer: NO. thank you.
Submitted: 2 months ago.
Category: Hyundai
Expert:  Mechanic01 replied 2 months ago.

Hello my name is ***** ***** I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required.