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I have a 2012 Elantra and I can't get the radio to come

Customer Question
Hi, I have a 2012...
Hi, I have a 2012 Elantra and I can't get the radio to come on.Checked the fuse and it's ok. Have you a solution?
JA: Besides the radio, are any other circuits affected?
Customer: no
JA: Are you fixing your Elantra yourself? What have you tried so far?
Customer: My friend do and he only checked the fuse.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 4 months ago.Category: Hyundai
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Answered in 1 hour by:
7/30/2017
Hyundai Mechanic: davehop, Auto Service Technician replied 4 months ago
davehop
davehop, Auto Service Technician
Category: Hyundai
Satisfied Customers: 1,427
Experience: Certified Master Hyundai Service Technician
Verified
Hello and welcome to JA.....does your radio power up, but you just have no sound?
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Customer reply replied 4 months ago
No power
Hyundai Mechanic: davehop, Auto Service Technician replied 4 months ago
Ok.....can you disconnect both the positive and negative battery cables and remove them from the battery, then using a jumper wire , hold them together for 30 seconds, then reconnect and tell me if the radio comes back to life.
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Hyundai Mechanic: davehop, Auto Service Technician replied 4 months ago

Did you do as I suggested?

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Hyundai Mechanic: davehop, Auto Service Technician replied 4 months ago
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George H.
George H.
George H., Hyundai Technician
Category: Hyundai
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