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I have a 2012 Elantra and I can't get the radio to come

Customer Question
Hi, I have a...

Hi, I have a 2012 Elantra and I can't get the radio to come on.Checked the fuse and it's ok. Have you a solution?

Mechanic's Assistant: Besides the radio, are any other circuits affected?

No

Mechanic's Assistant: Are you fixing your Elantra yourself? What have you tried so far?

My friend do and he only checked the fuse.

Submitted: 10 months ago.Category: Hyundai
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Answered in 1 hour by:
7/30/2017
Hyundai Mechanic: davehop, Auto Service Technician replied 10 months ago
davehop
davehop, Auto Service Technician
Category: Hyundai
Satisfied Customers: 1,476
Experience: Certified Master Hyundai Service Technician
Verified
Hello and welcome to JA.....does your radio power up, but you just have no sound?
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Customer reply replied 10 months ago
No power
Hyundai Mechanic: davehop, Auto Service Technician replied 10 months ago
Ok.....can you disconnect both the positive and negative battery cables and remove them from the battery, then using a jumper wire , hold them together for 30 seconds, then reconnect and tell me if the radio comes back to life.
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Hyundai Mechanic: davehop, Auto Service Technician replied 10 months ago

Did you do as I suggested?

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Hyundai Mechanic: davehop, Auto Service Technician replied 10 months ago
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