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Ask Jared D Your Own Question
Jared D
Jared D, ASE Certified Technician
Category: Hyundai
Satisfied Customers: 1913
Experience:  Shop Supervisor at County Fleet
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It just stopped dead! my windows the AC works Radio works

Customer Question

it just stopped dead! my windows the AC works Radio works the lights work
JA: Just to clarify, what are the exact lights you're talking about?
Customer: everything inside and outside
JA: What is the model/year of your Hyundai?
Customer: 2011 Sonata
JA: Are you fixing your Sonata yourself? What have you tried so far?
Customer: no it just died
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Hyundai
Expert:  Jared D replied 9 months ago.

Good morning,

By chance is the engine hot? If your sonata has the option of a temp gauge, turn the key to the run/on position and see if temp gauge is showing hot or hotter than normal. Also, check for any other warning indicators (the oil light and battery light will be on-that's normal).

Customer: replied 9 months ago.
Ready indicator blinking
MIL on
Charging System warning on
EPS on
Expert:  Jared D replied 9 months ago.

No temp gauge?

Does the engine seem hot? Making ticking, cooling noises?

Customer: replied 9 months ago.
I am asking , my associate is in the car
the temp is not even in the middle of the range of C and H
the engine is running but the vehicle wont move
Customer: replied 9 months ago.
no noises
Customer: replied 9 months ago.
r u still there?
Expert:  Jared D replied 9 months ago.

Sorry, there was some sort of delay in your responses coming through. The internet at the shop is spotty today.

So the engine is still running?

Does it rev up like the transmission is slipping?

Customer: replied 9 months ago.
engine is still running
Expert:  Jared D replied 9 months ago.

If the engine is still running then the problem is likely in the transmission. It's not very common for all of the gears to go at once. Will it engage in reverse?

Customer: replied 9 months ago.
No
Expert:  Jared D replied 9 months ago.

If the engine is running but it won't move at all then the transmission has likely failed. There aren't any major fluid leaks under the vehicle right? The most common cause of the transmission going out suddenly like that would be a complete fluid loss.

Expert:  Jared D replied 9 months ago.

Please let me know if you need additional information.

Expert:  Jared D replied 9 months ago.

Please don't forget to rate.

Expert:  Jared D replied 9 months ago.

Please let me know if you need additional info. Don't forget to rate.

Customer: replied 9 months ago.
Thank you. It was towed and apparently the "normal" battery was bad
Expert:  Jared D replied 9 months ago.

It's rare that a battery will make the vehicle stall or not move forward, but if it develops an internal short it makes all kinds of electronics freak out on these newer vehicles. They rely on a constant voltage stream from the battery to make everything work correctly. Please let me know if you need help in the future.

Expert:  Jared D replied 9 months ago.

Please let me know if you need additional info.

Please don't forget to rate.