How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan, ASE Certified Technician
Category: Hyundai
Satisfied Customers: 1694
Experience:  Auto Technician
Type Your Hyundai Question Here...
Dan is online now
A new question is answered every 9 seconds

2008 Hyundai Santa Fe. Car wouldn't start, but lights,

Customer Question

2008 Hyundai Santa Fe. Car wouldn't start, but lights, radio, etc., were working, so I didn't think it was the battery. Tried to put the car in neutral to start, but I had a really difficult time getting the shifter from Park to Neutral. Once I pressed the shift lock release, I was able to move it into neutral, but it was difficult. The car did start in neutral without any problems. However, I had to press the shift lock release to get it back in park, and it was very difficult to do it. This car has about 250,000 miles on it, has been stolen and recovered twice. It's my daughter's car that she needs to get to school and work with. She can't afford major repairs. Tell me this isn't something major?
JA: Have you checked the fuse?
Customer: No. Which fuse would it be?
JA: Are you fixing your Santa Fe yourself? What have you tried so far?
Customer: I am her mother. I don't know anything about fixing it. This has happened before (after we recovered it after the second time it was stolen), and my stepson, who is a mechanic, fixed it. But he moved out of state.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No, that's probably it. Thank you!
Submitted: 11 months ago.
Category: Hyundai
Expert:  Dan replied 11 months ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.

Expert:  Dan replied 11 months ago.

I would replace the neutral safety switch, I have seen this issue before and replaced the switch and the problem did not return.

Expert:  Dan replied 11 months ago.

park/neutral switch


  1. Pull up the parking brake.
  2. Position the shift lever in 'N' range.
  3. Remove the air cleaner assembly.
  4. Remove the battery.
  5. Remove the battery tray.
  6. Remove the inhibitor switch connector.
  7. Remove the shift cable mounting nut (A).

    Fig 1: Identifying Shift Cable Mounting Nut

    View Full-Screen
  8. Remove the inhibitor switch loosening the mounting bolts.
  9. Referring to 'INSPECTION', check for continuity. If there is an error, replace the inhibitor switch.

    Fig 2: Checking Inhibitor Switch Continuity

    View Full-Screen
  10. After tightening the shift cable mounting nut, connect the inhibitor switch.
  11. Install the battery, battery tray and the air cleaner assembly.
Expert:  Dan replied 11 months ago.

Please reply to this if you need more help and we can continue this conversation at no extra charge. This does not have to be my only answer. If you are satisfied with my service, please rate at the top of the screen. Rating does not close out your question. Remember, sometimes it is difficult to completely diagnose your vehicle without being there, but I will try to give you the best answer I can. Hoping to be giving you 5 star service.



Customer: replied 11 months ago.
Thank you! We'll give it a try.
Expert:  Dan replied 11 months ago.

Your welcome

Expert:  Dan replied 11 months ago.

RATINGS are appreciated, thanks.

Expert:  Dan replied 11 months ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.