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George H.
George H., Hyundai Technician
Category: Hyundai
Satisfied Customers: 2077
Experience:  Hyundai Gold certified, ASE Master tech 15+ years
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Have a 2005 huyundai xg 350 was it in front end did no

Customer Question

Have a 2005 huyundai xg 350 was it in front end did no engine damage. Now it will crank over and try to start but won't keep running why?
Submitted: 10 months ago.
Category: Hyundai
Expert:  david craig replied 10 months ago.

Hi Im David. thanks for visiting the site. so immediately after the collision it wouldn't start?

Customer: replied 10 months ago.
still won't. Does not. Have. Fuel shut. Off
Expert:  david craig replied 10 months ago.

ok. we can check a few things. when you turn the key to the run position can you hear the fuel pump run for a few seconds?

Customer: replied 10 months ago.
I am sat work will contact you. 6;30. Pm
Expert:  david craig replied 10 months ago.

ok

Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  david craig replied 10 months ago.

can you hear the pump running with the key to the run position?

Customer: replied 10 months ago.
Cant here fuel pump even took off gas cap can't here any noise from pump
Expert:  david craig replied 10 months ago.

ok. hmmmm. let me find a print and we will check fuses

Customer: replied 10 months ago.
Do not hear fuel pump even if pull off gas cap
Expert:  david craig replied 10 months ago.

sorry for the delay. got busy last night. im getting a print right now

Expert:  david craig replied 10 months ago.

check the associated fuses on this print

Customer: replied 10 months ago.
Will lolok at fuses this
Afternoon I checked every fuse I could last weekend all were good but will look again. Should
I be able to hear
Pump
Expert:  david craig replied 10 months ago.

ok and yes. you should be able to hear it.

Customer: replied 10 months ago.
Found fuse for fuel pump it is not burnt
Expert:  david craig replied 10 months ago.

have you checked the main, injector and ignition coil fuses also?

Customer: replied 10 months ago.
Expert:  david craig replied 10 months ago.

ok. when you crank the car, does the security light go out?

Customer: replied 10 months ago.
Will check later at work
Expert:  david craig replied 10 months ago.

ok

Customer: replied 10 months ago.
Do not see any security
Light
Expert:  david craig replied 10 months ago.

no red blinking light, no red security word, no key symbol?

Customer: replied 10 months ago.
What am I looking for I was looking for light on dash
Customer: replied 10 months ago.
I see no blinking light of any kind blinking don't see any symbol out of ordinary
Expert:  david craig replied 10 months ago.

ok, i was wondering if the theft deterrent system was locking you out of starting.

Customer: replied 10 months ago.
This car was hit high dead center in the front pushed hood back both headlights and pushed radiator back Siri bag did not deploy don't think impact was very hard I just don't get it not starting see no damage to emgine
Expert:  david craig replied 10 months ago.

ok. does it even crank when you try to start it?

Customer: replied 10 months ago.
it turns over freely sounds like it's going to start for instant but doesnt
Expert:  david craig replied 10 months ago.

ok, you will need to access the fuel pump relay. and double check all fuses. you will need to check for power at the relay then we can move on

Customer: replied 10 months ago.
Where is the fuel pump relay?
Expert:  david craig replied 10 months ago.

i will send you a diagram

Customer: replied 10 months ago.
Don't see anything under
Hood that looks
Like a relay .
Need to figure this out
Expert:  david craig replied 10 months ago.

im on it

Expert:  david craig replied 10 months ago.

its behind the center instrument panel.

Expert:  david craig replied 10 months ago.

any luck?

Customer: replied 10 months ago.
How do I get this panel off
Expert:  david craig replied 10 months ago.

pull the trim panel that goes around the radio. it should just pop off, then pull the radio

Customer: replied 10 months ago.
The larger diameter orange wires in the plug are hot
Expert:  david craig replied 10 months ago.

OK. 12VDC?

Expert:  david craig replied 10 months ago.

LET ME PULL A PRINT GIVE ME A FEW THANKS

Customer: replied 10 months ago.
I am going to plug
It back in to
Relay and
check wires
On other side with tester
Customer: replied 10 months ago.
With key on all orange wires are hot
Green wires are not
Expert:  david craig replied 10 months ago.

ok....let me see what we can do here

Expert:  david craig replied 10 months ago.

heres a print.. any other wires? its showing a couple of (P) pink or purple maybe?

Expert:  david craig replied 10 months ago.

you should have power on the green to the pump and the green/orange to the computer. check all those fuses.......

Customer: replied 10 months ago.
Be after lunch
Expert:  david craig replied 10 months ago.

ok

Customer: replied 10 months ago.
I am checking small fuses they are okay theese big block
Fuses I am not
Checking are
They the problem
Expert:  david craig replied 10 months ago.

do you mean the square ones with the plastic top?

Customer: replied 10 months ago.
The blocks about 1 I inch square there are several smaller fuses that have clear top can see. They are not burnt
Expert:  david craig replied 10 months ago.

you are talking about relays then......

Expert:  david craig replied 10 months ago.

you're going to have to check the fusible links ad all fuses in the engine compartment. check the battery positive wire going into the fusebox. check any smaller ground wires that may have been damaged on top of the radiator core support, right and left fenders inside the engine compartment

Expert:  david craig replied 10 months ago.

pull the fuel pump relay. jumper across the contacts 30 to 87 and see if you hear the pump run.

Customer: replied 10 months ago.
I assume you want me to jump a wire across the plug how do I identify theese numbers are they on the plug? Should I just replace the relay?
Expert:  david craig replied 10 months ago.

ok. you will have to pull the fuel pump relay. with your meter, probe each position of the relay base til you find 12vdc. no other position should have voltage. then turn the key to the run position and look for 12vdc on another position on the relay. you will now have 2 positions with voltage and 2 without. take a jumper wire and jump from one of the positions with 12vdc to one without, and listen for the fuel pump

Customer: replied 10 months ago.
Not going to mess
With
Car tonight gong to watch debate
Expert:  david craig replied 10 months ago.

ok

Customer: replied 10 months ago.
Jumper wire can hear fuel pump but car still won't start also part stores here don't have this relay
Expert:  david craig replied 10 months ago.

its not going to start as long as that relay is out because the other 2 positions have to complete the circuit.

Customer: replied 10 months ago.
Need new relay?
Expert:  david craig replied 10 months ago.

it was running fine before the collision, correct?

Customer: replied 10 months ago.
Expert:  david craig replied 10 months ago.

ok. gimme a few

Expert:  david craig replied 10 months ago.

do you have a code reader?

Customer: replied 10 months ago.
No
Customer: replied 10 months ago.
What are you thinking? Looks to me relay not working weird coincidence
Expert:  david craig replied 10 months ago.

when you checked for power at the relay did you have 12vdc at 2 positions with the key on?

Customer: replied 10 months ago.
Think so but will re check
Expert:  david craig replied 10 months ago.

ok. let me know

Customer: replied 10 months ago.
Have to teminals hot with key off
When I turn key on nothing changes
Expert:  david craig replied 10 months ago.

is that a four prong relay?

Customer: replied 10 months ago.
2. Hot
With key on
Expert:  david craig replied 10 months ago.

Im Talking about the engine control relay.

Customer: replied 10 months ago.
There are 8 slots on the plug 2 are hot
Customer: replied 10 months ago.
I am talking about fuel pump relay don't know where engine control relay is
Expert:  david craig replied 10 months ago.

but how many wire? all 8 have wires going in the back?

Customer: replied 10 months ago.
Think so.
Customer: replied 10 months ago.
Got to go to work
Customer: replied 10 months ago.
Should have one wire hot only with key on for fuel pump or it would run all time
Expert:  david craig replied 10 months ago.

no, with key on you will have 2 hot

Expert:  david craig replied 10 months ago.

with key off only 1

Customer: replied 10 months ago.
2 hot all the time
Expert:  david craig replied 10 months ago.

then change the relay.

Customer: replied 10 months ago.
Nothing telling relay to close
Expert:  david craig replied 10 months ago.

the relay isnt opening. if it has power on 2 all the time its closed all the time.

Expert:  david craig replied 10 months ago.

possibly stuck

Customer: replied 10 months ago.
If relay was stuck closed would not fuel pump run all the time even with key off instead it is not running at all. It seems there should be hot wire that is only hot when key on to signal relay to close and pump and other things to operate
Expert:  david craig replied 10 months ago.

you're correct. im am overthinking this. its been flippin 9 days.

Expert:  david craig replied 10 months ago.

check the 30 amp ecu fusible link

Customer: replied 10 months ago.
I'll bet there is a wire from ignition switch to relay that is hot when key is on I need to know what color it is if so.
Expert:  david craig replied 10 months ago.

ok.

Expert:  david craig replied 10 months ago.

its going from ign switch to engine control relay

Expert:  david craig replied 10 months ago.

pink or purple