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George H.
George H., Hyundai Technician
Category: Hyundai
Satisfied Customers: 2102
Experience:  Hyundai Gold certified, ASE Master tech 15+ years
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Trying to assist my mom - she has an elantra 2013 - she is

Customer Question

hello - trying to assist my mom - she has an elantra 2013 - she is indicating the 'imobilized' light is on ?
JA: How old is your battery? When was the last tune up?
Customer: mom is 92 - car has 7,200 miles on it
JA: Tell me a bit more about what's going on so he can help you best.
Customer: she attempted to start the car.. did not turn over..
JA: Are you hoping to fix this yourself?
Customer: appears the looked at the display ... then owners manual
JA: Is there anything else important you think the Hyundai Mechanic should know about your Hyundai?
Customer: not that I can think of
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Hyundai Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Hyundai
Expert:  Andrew Martin replied 1 year ago.

Hello, is this a regular key or a push button start? Either way, do you have a spare key you can try? It is likely that the key battery is either dead or it has lost its programming.