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I have a 2011 Hyundai Elantra Limited and the latch on the…

Customer Question
I have a 2011 Hyundai...
I have a 2011 Hyundai Elantra Limited and the latch on the floor to release the door to get fuel won't open. The latch seems to be loose/detached. I tried the trunk release latch and it works fine. I am wondering what my opinions are to get it open?
Submitted: 2 years ago.Category: Hyundai
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
In the inside of the trunk near the back bumper?
Hyundai Mechanic: eauto, The Car Guy replied 2 years ago

yes I believe so....do you see it

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Customer reply replied 2 years ago
No it's not there.
Hyundai Mechanic: eauto, The Car Guy replied 2 years ago

is the door frozen? can double check your owners manual? I know the sonatas have the release not 100 percent sure n the elantra ...all tho most cars are equipped with a secondary release

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Customer reply replied 2 years ago
Door is frozen. Looked in owner manuel and didn't see anything about a secondary lease. Trying to go get gas because I am low on fuel and this why am trying to figure this out.
Customer reply replied 2 years ago
Isn't frozen***
Hyundai Mechanic: eauto, The Car Guy replied 2 years ago

if you lift up on the fuel release can you feel the cable on the back side of the lever? can you pull on the cable itself?

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Customer reply replied 2 years ago
I am not sure what you're getting at with these two questions.
Hyundai Mechanic: eauto, The Car Guy replied 2 years ago

I will open the question back up for other experts

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