How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask peterpete190 Your Own Question
peterpete190
peterpete190, Auto Technician
Category: Hyundai
Satisfied Customers: 27814
Experience:  Auto repair Technician with 17 years experience.Past ASE and other certifications.
14928985
Type Your Hyundai Question Here...
peterpete190 is online now
A new question is answered every 9 seconds

The alarm on my 2011 Santa Fe started going off and the fob

Customer Question

The alarm on my 2011 Santa Fe started going off and the fob will not shut it off. Can't get in to the car or turn it on. Blue flashing light on windshield is on, which has never happened before. How can I disarm the alarm, get in to and turn on the car?
Submitted: 1 year ago.
Category: Hyundai
Expert:  peterpete190 replied 1 year ago.

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

If your door has a key blade cylinder and you have a metal key blade try inserting the key blade and unlocking the vehicle then insert the key into the ignition to see if this turns off the alarm then.If this does not work or if the key does not turn in the cylinder let me know so we can continue.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Customer: replied 1 year ago.
I obviously tried all of that. I talked to my local Hyundai dealer and they said it's likely a short in the alarm system. It is being towed there today by Hyundai for free since it is under warranty. Thanks anyway
Expert:  peterpete190 replied 1 year ago.

Your welcome.It is possible wiring is shorted or one of the alarm system components is shorted causing this here.They will have to check into this further to locate and repair the fault here.If there is anything else I can help with here let me know.

Thanks Pete