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Hyundai Santa Fe: I took my vehicle in multi-point inspection…

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I took my vehicle in...
I took my vehicle in for a multi-point inspection and they came back saying the power steering pump was gone. I had noticed some tight steering with a bit of noise after driving for a bit. I had the pump replaced, noise was worse. Took back to shop and they said lines needed to be flushed, they did this. I went home, noise returned. They replaced the pump on warranty, still not fixed. So they say, then it's the power steering rack. Now I don't trust the shop as there was never any mention of the rack during the multipoint inspection. Is this legit on their part?? As they are quoting me another $1800 after the initial $1200 repair
Submitted: 3 years ago.Category: Hyundai
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Answered in 19 minutes by:
6/29/2015
Hyundai Mechanic: internal88, Hyundai Mechanic replied 3 years ago
internal88
internal88, Hyundai Mechanic
Category: Hyundai
Satisfied Customers: 2,767
Experience: Over 10 years in the Import Auto industry. Engineering background and diagnostic is my specialty.
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Hello, I'm Brandon - Hyunda tech.
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Hyundai Mechanic: internal88, Hyundai Mechanic replied 3 years ago
Why are they saying is the rack?
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Hyundai Mechanic: internal88, Hyundai Mechanic replied 3 years ago
The noise you are hearing is not from the steering gear box.
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Hyundai Mechanic: internal88, Hyundai Mechanic replied 3 years ago
Here is the solution: Installed new resivour, filled with fluid cycle steering wheel to bleed air and test drive it.
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Hyundai Mechanic: internal88, Hyundai Mechanic replied 3 years ago
Must use Hyundai OEM part.
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Hyundai Mechanic: internal88, Hyundai Mechanic replied 3 years ago
Must use PSF-4, HYUNDAI GENUINE POWER STEERING FLUID
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Hyundai Mechanic: internal88, Hyundai Mechanic replied 3 years ago
Do not change the steering rack.
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Hyundai Mechanic: internal88, Hyundai Mechanic replied 3 years ago
Do not change the steering rack until you do that above item.
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Hyundai Mechanic: internal88, Hyundai Mechanic replied 3 years ago
This is a known fix for the Hyundai dealership tech. Please rate me positive for the prompt service. Thank you.
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internal88
internal88, Hyundai Mechanic
Category: Hyundai
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Experience: Over 10 years in the Import Auto industry. Engineering background and diagnostic is my specialty.

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