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I'm having trouble getting my AC to turn on tonight. We have…

Customer Question
Hi, I'm having trouble...

Hi, I'm having trouble getting my AC to turn on tonight. We have a LuxPro PSP511LA Programmable Thermostat and our whole HVAC setup was inspected and cleaned in January, there were no problems. I tried resetting the breaker for the AC unit as well but it still won't turn on. Any suggestions? It's hot here!

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Based on our inspection in January I think it's the thermostat

Contractor's Assistant: Do you plan on doing the work yourself?

Not necessarily depending on what is wrong

Contractor's Assistant: Anything else we should know to help you best?

Not that I can think of

Submitted: 2 months ago.Category: HVAC
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Answered in 9 hours by:
5/27/2018
HVAC Technician: hvacdave84, HVAC Technician replied 2 months ago
hvacdave84
hvacdave84, HVAC Technician
Category: HVAC
Satisfied Customers: 99
Experience: ARI and EPA certified
Verified
Hello. Happy to help. So when you initiate a cooling call at the thermostat, does the indoor unit begin blowing, but the outdoor unit will not run?
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Customer reply replied 2 months ago
Nothing was running that we could see, indoor or outdoor
HVAC Technician: hvacdave84, HVAC Technician replied 2 months ago
Is “filter” showing anywhere on the thermostat’s display panel?
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Customer reply replied 2 months ago
No, there is nothing that says filter on it
Customer reply replied 2 months ago
No, it doesn’t say filter anywhere on it
HVAC Technician: hvacdave84, HVAC Technician replied 2 months ago
Have you checked the circuit breaker or fuse for the furnace?
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Customer reply replied 2 months ago
we reset the circuit breaker for the AC as well, it had no effect unfortunately
HVAC Technician: hvacdave84, HVAC Technician replied 2 months ago
Have you replaced the thermostat batteries? And do you have an electrical multimeter and are you comfortable troubleshooting electrical wiring with instruction?
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Customer reply replied 2 months ago
Don’t have a multimeter unfortunately but I will replace the battery today
HVAC Technician: hvacdave84, HVAC Technician replied 2 months ago
Did replacing your thermostat better idea solve your issue?
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HVAC Technician: hvacdave84, HVAC Technician replied 2 months ago
Batteries, sorry
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Customer reply replied 2 months ago
No it didn’t make a difference. Have a service call scheduled for Thursday.
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Satisfied Customers: 99
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