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Error011. 1 day. Okey

Customer Question
1 day Contractor's Assistant:...

1 day

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Okey

Submitted: 2 months ago.Category: HVAC
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Customer reply replied 2 months ago
error011
Answered in 2 hours by:
5/26/2018
HVAC Technician: Phil, Mechanical Engineer replied 2 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, I need the brand and model number of the equipment that is giving you that error code....and what the symptoms and history of the system is.

.

My goal is to give you the best experience possible! I hope by the time we are finished that I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. Rating will not increase your charges but it is how I earn a living

If you need more assistance, please use the reply box and let me know.

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Customer reply replied 2 months ago
ch-210
HVAC Technician: Phil, Mechanical Engineer replied 2 months ago

thanks, ***** ***** 58 years in the business I have no idea what ch-210 means

I need the full brand name such as Carrier, York, Coleman etc and the full 8 to 10 digit model number, and a description so I know if its an air conditioning system or a toaster etc

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