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We have an ariston washing machine with a h20 error message.

Customer Question
Hi there - we...

Hi there - we have an ariston washing machine with a h20 error message

Contractor's Assistant: How old is the appliance? Have you gotten error messages before?

Yes, then it went away and now we can't do any washing

Contractor's Assistant: Do you plan on doing the work yourself?

What does h20 mean?

Contractor's Assistant: Anything else we should know to help you best?

No just what do do for this error

Submitted: 3 months ago.Category: HVAC
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Answered in 6 minutes by:
3/25/2018
HVAC Technician: Appliance Tech Care, HVAC Technician replied 3 months ago
Appliance Tech Care
Appliance Tech Care, HVAC Technician
Category: HVAC
Satisfied Customers: 1,738
Experience: 35+ Yrs Experience - 40,000+ 'Real World' Repairs
Verified

Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.
Thanks

The H2o error is indicating there is a water fill issue. Either there is a problem with the fill sensor inside the washer or you have a partial blockage in the water suppy coming from the house.

I would remove the water lines to the back of the washer and run them into a bucket to check for a good flow. Then check the filter screens in the connections where the hoses attach to the washer, They should pull out for cleaning.

If everything checks out, then youneed to start taking the washer apart and check the washer level control switch and sensing tube for blockages.

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Customer reply replied 3 months ago
Hi Don - thanks for your help.Ill try this now.Cheers,Jordan
HVAC Technician: Appliance Tech Care, HVAC Technician replied 3 months ago

Ok Jordan let me know

I have to move on the my next question.

Just Answers asks that you operate on the honor system for technician ratings. and this is how I make my living. May I ask that you please take a moment to rate my service positive for JA by selecting a Rating Star (3-5) link on the top or bottom of your screen before you leave today.

Even though you paid JA or Pearl to ask your question, they will not pay me until you have given a positive rating for my help.

Once you rate my help you will be "locked in" so you can continue asking follow-up questions at no additional charge if you still need assistance.

Thanks for giving me the opportunity to help you out!

Don

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HVAC Technician: Appliance Tech Care, HVAC Technician replied 3 months ago

Jordan,

Did you have any other questions for me?

If not, may I ask that you rate my help as positive for JA before you leave today?

Thanks

Don

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