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I purchase a honeywell thermostat RTH2410B and need help,:

Customer Question
I purchase a honeywell...

I purchase a honeywell thermostat RTH2410B and need help

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

My name is*****: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Mostat was not working. The wires from the wall are white, green rethe old theoveI rem

Submitted: 3 months ago.Category: HVAC
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Answered in 3 minutes by:
3/22/2018
HVAC Technician: Rick, HVAC Supervisor replied 3 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,400
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Standard color coding is red to R, white to W & green to G. Did you mark what terminals the wires were connected to before you remove the old thermostat? Did you shut off the power to the furnace before changing the thermostat?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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