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My honeywell thermostat at living is going to sleep and I…

Hi Good Morning My...

Hi Good Morning My honeywell thermostat at living is going to sleep and I have press some button for every 5 seconds to come back

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Specific to thermostat as HVAC is running and heat is coming

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Replaced the clean filter turned-off and on the A/C in mechanical room

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Customer reply replied 3 months ago
Signed up
Customer reply replied 3 months ago
Can u provide the resolution
Customer reply replied 3 months ago
When I press any button then it comes back up
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
Please proceed
Customer reply replied 3 months ago
How much time it will take?
Answered in 18 minutes by:
3/22/2018
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 921
Experience: Owner at Gaztech
Verified

Hi I amCustomer a independent technician, I will assist you with your issue.

Don't forget to rate the 5 star rating AT THE TOP OF PAGE when we are done. this will credit me for assisting you.

Pull front cover off the wall and get the exact model number please

Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 921
Experience: Owner at Gaztech
Verified
Gaztech and 87 other HVAC Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
ThanksCustomer

Thanks, ***** ***** retrieve file

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Customer reply replied 3 months ago
Ok

First thing, have you replaced the batteries?

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Customer reply replied 3 months ago
I did
Customer reply replied 3 months ago
Actually this runs without batteries and after the issue started last night, I put the batteries... then at least it is coming back after 10 seconds

OK, so display is not going blank, it just displays whats on the picture? Heat shows on but not actual temp, right?

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Customer reply replied 3 months ago
When press any button then it comes back
Customer reply replied 3 months ago
This happens every 5-10 seconds and comes back
Customer reply replied 3 months ago
Due to this the set temperature is catching up

Does it change if you press the HOLD fuction

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Do you have more than one t-stat like that one in the house?

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Customer reply replied 3 months ago
I can change the temperature that works but after again it goes to sleep mode and comes back... same
Customer reply replied 3 months ago
The other one at bedroom level is different thermostat
Customer reply replied 3 months ago
I mean different model otherwise I would have used that to test

Right!

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Customer reply replied 3 months ago
What other suggestions to troubleshoot

Unit is reseting, like if it looses power?

there is 2 year waranty on it.

Unit is acting eratically, nothing can be done in the setup proceedures for that issue.

Conclusion: unit is defective.

Not a expencive unit, you can purchace the same one, leave old back plate and just replace processor top part

OK?

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Customer reply replied 3 months ago
Ok, thanks Gaztech

My pleasure..

Don't forget to rate the 5 star rating AT THE TOP OF PAGE if we are done. this will credit me for assisting you.

Best regards

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Customer reply replied 3 months ago
rated 5 stars

Cheers!!

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Customer reply replied 3 months ago
55357;�

.

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