HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

My bad furnace won't light up my model #PGS360115KGPOC1. Is…

Customer Question
My bad furnace won't...

My bad furnace won't light up my model #PGS360115KGPOC1

Contractor's Assistant: Did you check the furnace's filters?

Yes is clean

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I need to location of my pilot switch on this model

Submitted: 4 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 55 minutes by:
3/20/2018
HVAC Technician: airheatman, HVAC Technician replied 4 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,216
Experience: Furnace, A/C and heat pump specialist.
Verified

This unit has an electronic spark ignition, no pilot. Look on the control board and see if we get a blinking light to indicate why it is not lighting.

Ask Your Own HVAC Question
Customer reply replied 4 months ago
lights just stay on there no blinking light
HVAC Technician: airheatman, HVAC Technician replied 4 months ago

If light is solid that indicates there is not an open limit or anything so it should light.What does it do on call for heat? Does the small vent motor come on? If not try jumping R and W on board and see if it will come on.Isse may be with thermostat.

https://i.imgur.com/JprQdYv.png

Ask Your Own HVAC Question
Customer reply replied 4 months ago
Sorry didn't reply back yesterday cuz it rain on me and when I turn the the thermostat call for the heat it on and clit only blowing cold air..but did not jump the wire yet may be try that today after work..thank you for ur time and support
HVAC Technician: airheatman, HVAC Technician replied 4 months ago

Let me know.If unit comes on when R and W are jumped,issue is outside of furnace with wiring or thermostat.

Ask Your Own HVAC Question
Customer reply replied 4 months ago
Guess what happened u be so surprised the thermostat the battery is low but the screen didn't show or anything with the battery low my dad change the battery and he turn the unit and it's work... But very appreciated ur time and support again
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask airheatman Your Own Question
airheatman
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,216
9,216 Satisfied Customers
Experience: Furnace, A/C and heat pump specialist.

airheatman is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,019 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
My 80% updraft gas furnace is showing a red steady indicator
My Coleman 80% updraft gas furnace is showing a red steady indicator light on the control board, (control failure). It has thermostat low voltage, and 110 volt current to furnace. Is it the control bo… read more
Regan Land
Regan Land
General Manager
Vocational, Technical or Trade Scho
768 satisfied customers
I have an old Carrier furnace and the pilot light wont stay
I have an old Carrier furnace and the pilot light wont stay lite long enough t light the burner … read more
type2technician
type2technician
253 satisfied customers
Have armstrong ultra sx 80 model guj075d10-3a. I replaced
Have armstrong ultra sx 80 model guj075d10-3a. I replaced limited switch yesterday which tested bad. Furnace worked for a few hours, and is now blowing cold air again. Switch seems to test good. … read more
Rick
Rick
Supervisor
24,242 satisfied customers
I have a Nordyne 70385 furnace and the pilot has gone out.
I have a Nordyne 70385 furnace and the pilot has gone out. Can not find where to relight it. Is it a model that is an electric lighter?… read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
My weatherking acclaim II hums but won't blow. The filter was
My weatherking acclaim II hums but won't blow. The filter was really nasty so I changed it. No luck. I turned the on/off switch under the panel and it worked for a few minutes. But, now it's just maki… read more
airheatman
airheatman
HVAC Technician
6 years college
9,216 satisfied customers
I have a old magic chef furnace eg6a75 dc 30-7 It has a
I have a old magic chef furnace eg6a75 dc 30-7 It has a standing pilot which is always on and works.but the burners only light up sometimes. after it runs once then the only way I can get it to come o… read more
Tim H.
Tim H.
Lead building engineer
Vocational, Technical or Trade Scho
3,962 satisfied customers
Pilot light light and burner initally fired up, then went out
Pilot light light and burner initally fired up, then went out sometime later. Now the burner won't fire up, pilot light on, and audible click when adjusting thermostat up or down. It has electricity g… read more
Heath
Heath
Vocational, Technical or Trade Scho
1,027 satisfied customers
I have a Lennox G-16. The Ignitor lights the pilot. The main
I have a Lennox G-16. The Ignitor lights the pilot. The main burner does not come on, until many on and off switching at the main switch. The furnace will make a loud clicking sound at the burner, not… read more
BillyHvac
BillyHvac
Journeyman Service Technician
State Licensed Mechanical Contractor
13,790 satisfied customers
I have a Carrier 58GFA gas furnace, I use propane. My pilot
I have a Carrier 58GFA gas furnace, I use propane. My pilot light would not stay lit. I replaced the thermocouple and the pilot unit and it stays lit but the furnace shuts down after 5 seconds and wil… read more
HotWired
HotWired
Industrial Electrician
Associate Degree
75 satisfied customers
Pilot on my furnace is lit but burners won't light. Why?
My pilot on my furnace will light but the burners won't go on. Then the furnace shuts down. Its a Heil furnace... model - 867 .769426.... serial - L903451577. What could be wrong?… read more
Expert
Expert
I have a gas heater. The pilot light is on and the heater responds
I have a gas heater. The pilot light is on and the heater responds to the thermostat when it is turned up, but once the heat reaches the desired level, the gas flame will shut down as it should, but t… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
5,349 satisfied customers
hi i have a heil model ntc6/gne forced air furnace my problem
hi i have a heil model ntc6/gne forced air furnace my problem is the exhaust fan comes on but the pilot light and main burner won't come on put new control board in below but did't fix problem… read more
Charles
Charles
State Licensed HVAC Contractor
Associate Degree
69 satisfied customers
I have a Lennox furnace in my small commercial building that
I have a Lennox furnace in my small commercial building that isn't working. Thermostat is set to heat and fan to auto, pilot light is lit, but won't fire up. If you switch fan selector to on, the fan … read more
Master tech
Master tech
High School or GED
62 satisfied customers
I have a Coleman Evcon model DGRT070AUA, the pilot will light
I have a Coleman Evcon model DGRT070AUA, the pilot will light but will not stay lit. We have cleaned the lines and replaced the thermocoupler. Unit will light and cycle and then pilot goes out and has… read more
Heath
Heath
Vocational, Technical or Trade Scho
1,027 satisfied customers
I have a coleman evcon presidential furnace 7970C856 in a mobile
I have a coleman evcon presidential furnace 7970C856 in a mobile home, running on natural gas. Pilot light works, and i get the larger flame when the furnace power switch is on. Blower comes on period… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
5,349 satisfied customers
how do I tell if my themal coupler on my furnace is going bad...My
how do I tell if my themal coupler on my furnace is going bad...My furnace is working it will come on the flames will light for a few seconds then shut off then light up again shut off after a few sec… read more
Rick Mather
Rick Mather
HVAC Technician
Vocational, Technical or Trade Scho
3,133 satisfied customers
I have an oil furnace that frequently shuts off. I hit the
I have an oil furnace that frequently shuts off. I hit the red reset button and it fires right up but about once a day I have to go and hit the reset button to re-start it.… read more
Al
Al
Master Service Technician
Votec, College, Master Electrical S
24 satisfied customers
I have a Rheem furnace, model # XXXXX the pilot light stays
I have a Rheem furnace, model # XXXXX the pilot light stays lit, but the burners won't fire. I replaced the thermostat and fan limit control switch, I cleaned everything, put in new filters.… read more
Jason Martin
Jason Martin
Maintenance Supervisor
Vocational, Technical or Trade Scho
88 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x