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How do I get my screen smaller? We just recently switched…

Customer Question
How do I get...

How do I get my screen smaller? We just recently switched from dirct tv to AT&T and I can't read the sides of the screen to know what is on the screen. Everything I tried has not worked. AT&T says it is a TCL problem. Can you help me?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

For several weeks. When I go to look at the recordings screen, I can't tell what is on the side of the screen because it is too big.

Contractor's Assistant: Do you plan on doing the work yourself?

As I said everything I have tried with the remote that I know to do has not worked. Any suggestions?

Contractor's Assistant: Anything else we should know to help you best?

I was watching a basketball game earlier and couldn't see the scores at the bottom of the screen.

Submitted: 6 months ago.Category: HVAC
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Answered in 1 hour by:
3/16/2018
HVAC Technician: David Bowden, General Contractor replied 6 months ago
David Bowden
David Bowden, General Contractor
Category: HVAC
Satisfied Customers: 1,434
Experience: Owner at Floridaco
Verified

Hello and welcome to Just Answer… My name is ***** ***** allow me a few moments while I do some research, my recommendation will appear shortly.

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HVAC Technician: David Bowden, General Contractor replied 6 months ago

What make and model tv do you have?

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Customer reply replied 6 months ago
I have already figured it out while you took forever to get to my problem. I really should get a refund on my credit card.
HVAC Technician: David Bowden, General Contractor replied 6 months ago

I am sorry it took so long for someone to respond, I just logged on 5 minutes prior to replying to your question. if you would like a refund please contact customer service and they can assist you better.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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