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I have RTH9580WF screen goes dark then comes on. 2 days

Customer Question
I have RTH9580WF screen...

I have RTH9580WF screen goes dark then comes on

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

2 days

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 4 months ago.Category: HVAC
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Answered in 1 minute by:
3/13/2018
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 4 months ago
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 23,119
Experience: Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
Verified

Hello,

My name is Billy.

Please disregard computer generated phone offer as that option is not currently available.

Is this happening in heat mode or cool mode?

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Customer reply replied 4 months ago
Heat
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 4 months ago

and the thermostat comes back on its own after a period of time?

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Customer reply replied 4 months ago
Ok
HVAC Technician: Regan Land, HVAC Technician replied 4 months ago
Regan Land
Regan Land, HVAC Technician
Category: HVAC
Satisfied Customers: 768
Experience: Over 20 years of experience, NATE Certified, Licensed HVAC Contractor, Certified IAQ Specialist
Verified

Hello and welcome to Just Answer. My name is ***** ***** I'll be happy to assist you. I see the display is turning off in the heat mode - how long does it stay off before coming back on? Also, is this a new or older thermostat?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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