HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have a Carrier Edge thermostat and it will not allow me to…

Customer Question
I have a Carrier...

I have a Carrier Edge thermostat and it will not allow me to set it in heat/cool mode for auto switch over

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

I haven’t set for daily schedule I have one downstairs and it is set at the same daily schedule

Contractor's Assistant: Do you plan on doing the work yourself?

Filters are good

Contractor's Assistant: Anything else we should know to help you best?

The thermostat area year old

Submitted: 4 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
The only reason I checked it was because we have company coming to stay
Customer reply replied 4 months ago
Anything yet?
Answered in 26 minutes by:
3/6/2018
HVAC Technician: Phil, Mechanical Engineer replied 4 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello

The thermostat is most likely bad, but to be sure, pry it gently from its wall mount and hold it in your hand and get me the brand and model number from the back, I will get the manual for you

.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today.

If you need more assistance, please use the reply box and let me know.

Ask Your Own HVAC Question
Customer reply replied 4 months ago
I have the manual. Been thru it 10 times to be sure it is set. It is. It will set to heat or cool but not both
HVAC Technician: Phil, Mechanical Engineer replied 4 months ago

Many thermostats can be set to heat, OR cool but not both, post the brand and model number here and I will look into it for you

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,019 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
What is "FC" tells you when I turn on the air condition
what is "FC" tells you when I turn on the air condition unit. … read more
David Bowden
David Bowden
Owner
1,188 satisfied customers
I have a RTH2300 thermostat. It had the change filter
I have a RTH2300 thermostat. It had the change filter message. chged flter and pressed the run button 3 secs. nothing happened. now says "hold". no instructions for this. any help???? thanks … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I installed a new honeywell wifi thermostat and it's blowing
I installed a new honeywell wifi thermostat and it's blowing cold aid in heat mode … read more
Chris Wagner
Chris Wagner
None
27 satisfied customers
I have a Lennox Elite Series furnace that is about 16 years
I have a Lennox Elite Series furnace that is about 16 years old. The blower fan will not turn off. Is there a service tech I could talk too? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Need help setting trance interred split system to automatic
Hi...need help setting trance interred split system to automatic heat/cool...so it will adjust with outside temp … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I just replaced the batteries in my thermostat... I just
I just replaced the batteries in my thermostat set it to the auto position but the fan keeps running constantly as if it were on the on position need your suggestion thank you … read more
hvacdave84
hvacdave84
53 satisfied customers
Carrier infinity thermostat is set at 75. During the day,
carrier infinity thermostat is set at 75. During the day, temp is ok, but at night and first thing in the morning, it continues cooling even though it's set at 75. There is a 5 degree difference durin… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a Carrier Infinity system that has two thermostats
I have a Carrier Infinity system that has two thermostats and two zones(upstairs and downstairs). The upstairs thermostat only controls the upstairs, the downstairs thermostat controls either upstairs… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a old Honeywell thermostat. how do I set for my heat
I have a old Honeywell thermostat. how do I set for my heat to stay on continually? the schedule shows mon-fri, not sat and sun. will have that have anything to do with the heat not staying on? I live… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
I have a desa direct vent natural gas fire place.model
i have a desa direct vent natural gas fire place.model chdv32nr. it operates by remote. it has a on mode and a auto mode with a warmth selector. the problem is it goes off after 15 min. and u have to … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Talked this morning but did not have time to trouble shoot,
Customer: Talked this morning but did not have time to trouble shoot, my furnace is blowing cold air … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
My forced air unit wont stop blowing. The heater part will
My forced air unit wont stop blowing. The heater part will shut down, however the blower just keeps blowing. After readjusting the thermostat over and over again, i was finally able to have the blower… read more
Expert
Expert
I have a Honeywell YTH9421 Thermostat on a dual zone system.
I have a Honeywell YTH9421 Thermostat on a dual zone system. I need to change the settings to use all electric and no propane. I need someone with experience with this specific thermostat to run throu… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Billy. Currently having an issue with my unit. The heating
Hi Billy. My name is***** having an issue with my unit. The heating will not start even though the house temp is well below the thermostat setting.… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
I have a simple comfort 2000 thermostat is set at 71 and
I have a simple comfort 2000 thermostat is set at 71 and auto but heat does not come on for several hours… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a Trane Gas Furnace XE 60. The blower does not come
I have a Trane Gas Furnace XE 60. The blower does not come on when the thermostat is set to auto on when it is set to on. Once on the blower motor clicks on and off constantly but the furnace does not… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a honey well thermostat with 2 systems in a 2 story
I have a honey well thermostat with 2 systems in a 2 story house. One thermostat for downstairs (Main one) , one for upstairs (secondary ) . Currently, the upstairs unit is running on the desire cool … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
The thermostat I have, is complicated 87 and 65 year
The thermostat I have, is complicated for an 87 and 65 year old ladies, it has (home, away and sleep). It is a Carrier brand that goes with the heating and cooling system. I was told that I needed a t… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x