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Honey well chromotherm 111 blank screen have checked all…

Customer Question
honey well chromotherm 111 blank...
honey well chromotherm 111 blank screen have checked all breakers changed batteries still blank
Submitted: 4 months ago.Category: HVAC
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Answered in 6 minutes by:
2/13/2018
HVAC Technician: Rick, HVAC Supervisor replied 4 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,214
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your

issue. First I’ll need some more info so I have a more complete picture of your situation.

What do you have for heating equipment? brand and model please

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Customer reply replied 4 months ago
comfort maker U48A19
Customer reply replied 4 months ago
this format is fine
HVAC Technician: Rick, HVAC Supervisor replied 4 months ago

I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.

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HVAC Technician: Regan Land, HVAC Technician replied 4 months ago
Regan Land
Regan Land, HVAC Technician
Category: HVAC
Satisfied Customers: 768
Experience: Over 20 years of experience, NATE Certified, Licensed HVAC Contractor, Certified IAQ Specialist
Verified

Hello, my name is ***** ***** I'll be happy to assist you. Typically the batteries will turn on the display - are the batteries you're using brand new?

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HVAC Technician: Regan Land, HVAC Technician replied 4 months ago

Okay, thank you. It's likely that the thermostat board went out and that the thermostat will need to be replaced, but, if you feel comfortable, let's make sure the thermostat is getting power from the unit before we make that determination. You will need to remove the face of the thermostat to expose the wiring. This is low voltage wire and won't hurt you. Do you feel comfortable doing this?

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Phil
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Phil, Mechanical Engineer
Category: HVAC
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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