HVAC

Have HVAC Questions? Ask an HVAC Expert for Answers

Ask an Expert,
Get an Answer ASAP!

HVAC
This answer was rated:

I disconnected my thermostat without labelling anything.

Need help reconnecting to our...
I disconnected my thermostat without labelling anything. Need help reconnecting to our new thermostat. Heat pump/AC system.
Show More
Show Less
Ask Your Own HVAC Question
Answered in 5 minutes by:
1/21/2018
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 17,990
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own HVAC Question

What color wires do you have list them all please.

Ask Your Own HVAC Question
Customer reply replied 29 days ago
Thanks

What color wires do you have list them all please.

Ask Your Own HVAC Question
Customer reply replied 29 days ago
Ok.
Ok
Pink, grey, black, brown, red, orange, white, yellow, black, green, blue. 10 wires total.
Customer reply replied 29 days ago
No all were connected. Black has no connection end. I'm "pretty sure" grey and pink were also no connected.
Customer reply replied 29 days ago
not

Well

Red-Rh(jumper to RC)

White-W

Green-G

Yellow-Y

Orange-O/B

Brown-C

You would have to get to the board in the unit to check the color wires and there contact positions as you have some that need to be found before hooking it all up.

Ask Your Own HVAC Question
Customer reply replied 29 days ago
Ok. Let me go look at the board in the unit.

ok

Ask Your Own HVAC Question
Customer reply replied 29 days ago
White, orange, red, blue yellow on outside unit
Customer reply replied 29 days ago
Green black brown not connected
Customer reply replied 29 days ago
Pink,grey inside the wire.

So then you would only connect these ones up

Red-Rh(jumper to RC)White-WYellow-YOrange-O/B try that and see if it works
Ask Your Own HVAC Question
Customer reply replied 29 days ago
Ok. Brb

ok

Ask Your Own HVAC Question
Customer reply replied 29 days ago
Thermostat clicking... Nothing coming on. :(
Customer reply replied 29 days ago
The unit is a 2014 Rudd Heat pump

Do you remember how many wires were connected before you took them all off?

Ask Your Own HVAC Question
Customer reply replied 29 days ago
I am pretty sure the blue and green were also connected. Not sure about the orange and brown.

Green would go to G and Blue would be to the B if your old unit had B and O terminals it is just hard to say 100%

Ask Your Own HVAC Question
Customer reply replied 29 days ago
Ok. That didn't work. Should we give up and should I call an HVAC guy?

I would for this issue since the wiring is not totally standard so they will have to chase out the wires to get it correct.

All I ask is...Please remember to use the RATING LINK ON YOUR PAGE by selecting a star at the top or bottom of the screen before you leave today. Even though you paid the site they will not disburse any part of it to me until you supply a good rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 17,990
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified
HVAC Guru and 87 other HVAC Specialists are ready to help you
Ask your own question now
Ask HVAC Guru Your Own Question
HVAC Guru
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 17,990
17,990 Satisfied Customers
Experience: 20yrs in the HVAC industry with certificates and degrees.

HVAC Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,938 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
My furnace would not ignite. I have Lennox G40 UH (X) Iam
Hi! My furnace would not ignite JA: Did you check the furnace's filters? Customer: I have Lennox G40 UH (X) JA: Do you plan on doing the work yourself? Customer: Yes, iam doing myself JA: Anything els… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I live in a building that was completed two years ago. I am
I live in a building that was completed two years ago. I am the first person to occupy my unit. I have a Magic-Pak combo gas furnace and air-conditioner in my unit. Since the beginning, it has consist… read more
Bill
Bill
Service Mgr
9 satisfied customers
Power outage fried thermostat, will take days to get exact
Power outage fried thermostat, will take days to get exact replacement, so bought cheaper Honeywell replacement … read more
travis webb
travis webb
tech.
2,510 satisfied customers
My Luxaire furnace is 4 and 1/2 years old and just this
My Luxaire furnace is 4 and 1/2 years old and just this winter season it has begun to make a vibrating noise prior to the blower turning on to blow the heat into the ducts. What could be the possible … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My window aircon, ewh12grb not cooling. 3 months. If i can.
unit was working fine a few months ago, i just turned it on some weeks back, but when i lower to the desired temp, the desired temp after a short while,the temp on the display goes back to 33 degrees, instead of the 25 degrees i lowered it to..… read more
Bill
Bill
Service Mgr
9 satisfied customers
394gaw00100aa furnace. When turned on the fan comes on
Bryant 394gaw00100aa furnace. When turned on the fan comes on immediately and runs constantly but the ignitor and burner never light. Have replaced circuit board with known good one and thermostat wit… read more
Bill
Bill
Service Mgr
9 satisfied customers
The air con Panosonic R410A keeps turning off & the timer
The air con Panosonic R410A keeps turning off & the timer light comes on. … read more
Bill
Bill
Service Mgr
9 satisfied customers
I put in a new weil-mclain boiler. And it keep on flashing
Second opinion] I put in a new weil-mclain boiler . And it keep on flashing an err4 then it goes to a soft lockout err63 … read more
Bill
Bill
Service Mgr
9 satisfied customers
How to clean my fan on the jenn air, it making lots of
it making lots of noise.no I cannot tell how old it is. it might be about thirty six or seven years og … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,142 satisfied customers
The A coil on an older model UHQA-1215T is burned out. Do
the A coil on an older model UHQA-1215T is burned out. Do you have any replacement coils to service that model? … read more
Bill
Bill
Service Mgr
9 satisfied customers
I replace the ignitor and still not turning on flame.
I replace the ignitor and still not turning on flame. Everything looks attached and working. … read more
Bill
Bill
Service Mgr
9 satisfied customers
I have a RUDD Achiever compressor. About a month ago, it
HI, I have a RUDD Achiever compressor. About a month ago, it started making a loud buzzing sound and the only way I could really keep the house warm was to use the Emergency Heat setting. Now, it's un… read more
Bill
Bill
Service Mgr
9 satisfied customers
Just had my Mendota serviced 2 months ago, but now cannot
Just had my Mendota serviced 2 months ago, but now cannot get the remote to work, says ipi or cpi has new batteries … read more
David Bowden
David Bowden
Owner
575 satisfied customers
I have 4 CT 87A thermastats in my home and I want to upgrade
I have 4 CT 87A thermastats in my home and I want to upgrade to a better newer version.Yes I know they are more expensive. What would you recommend? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
TO GET A FIREPLACE SAFETY SCREEN FOR A LENNOX FIREPLACE,
I AM TRYING TO GET A FIREPLACE SAFETY SCREEN FOR A LENNOX FIREPLACE … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,142 satisfied customers
Furnace is about two years old. Installed in a new house.
Furnace is about two years old. Installed in a new house. Have noted whistling sound from ducting over past few weeks. It comes and goes. We have had the coldest night of the season and this morning n… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have newly purchased RLV3120 thermostat which seems to be
I have newly purchased RLV3120 thermostat which seems to be functioning very well...except I am getting no readout on the screen!! What did I do wrong? … read more
Bill
Bill
Service Mgr
9 satisfied customers
I have a Munchkin Contender that is not heating the water I
I have a Munchkin Contender that is not heating the water I need to heat my home. I have pressed the reset S4 for two seconds and get a D1 Code! Any suggestions besides waiting for morning? … read more
Bill
Bill
Service Mgr
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x