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I have a 3 year old CruisAir 16,000 btu Marine AC that is…

Customer Question
I have a 3...

I have a 3 year old CruisAir 16,000 btu Marine AC that is making noise when the compressor runs -

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Since we were here in the fall - then again beginning in January

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, if i can

Contractor's Assistant: Anything else we should know to help you best?

It only makes noise when the compressor is running ... the fan is not making any noise other than what is normal

Submitted: 7 months ago.Category: HVAC
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Answered in 3 minutes by:
1/18/2018
HVAC Technician: airheatman, HVAC Technician replied 7 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,367
Experience: Furnace, A/C and heat pump specialist.
Verified

What is the model on unit? If it is a heat pump do you have the noise in both heat and cool modes
?

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Customer reply replied 7 months ago
Hello - I wasn't told there would be multiple charges for your services. It is a reverse cycle self-contained CruisAir 16,000 BTU unit. I'll check the cooling cycle.
Please stand by
Customer reply replied 7 months ago
It isn't making the noise in the cooling cycle at the moment
Customer reply replied 7 months ago
I would assume it's just the heat cycle.
Customer reply replied 7 months ago
I'll get the model number if I can
Customer reply replied 7 months ago
Model STX 16
It makes the same noise in cooling, but it's not as loud
Customer reply replied 7 months ago
In both cooling and heating it gets louder the longer the compressor runs.
Customer reply replied 7 months ago
it gets quieter if I push down on the compressor
Customer reply replied 7 months ago
It is definately on both the heat and the cooling cycle.
Customer reply replied 7 months ago
areyou there?
Customer reply replied 7 months ago
Hello
Customer reply replied 7 months ago
It is a faster noise when running in heat mode
Customer reply replied 7 months ago
Are you familiar with Marine Reverse cycle units?
Customer reply replied 7 months ago
Are you Still there?
HVAC Technician: airheatman, HVAC Technician replied 7 months ago

Yes looking for a manual.Never worked on this particular model but the operation is pretty much same among brands and models.

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Customer reply replied 7 months ago
I'd like a refund since you have never worked on this product.
Customer reply replied 7 months ago
How do I get get a refund?
HVAC Technician: airheatman, HVAC Technician replied 7 months ago

I will forward to administrators requesting refund.Have the manual on my desk and a pretty good idea what is causing this,Very simple fix.With 48 years in the industry this is not hard to figure out at all.

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