How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7791
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
23932409
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

I have rheem rcfm-hm3617ac furnace with propane as the

Customer Question

i have rheem rcfm-hm3617ac furnace with propane as the auxillary source. The propane will not light. Also the fan will not quit running even if i set the thermostat to off.
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: i do not know
JA: Do you plan on doing the work yourself?
Customer: maybe it is just the thermostat
JA: Anything else we should know to help you best?
Customer: there is plenty of propane and we have not had any other trouble with the furnace
Submitted: 10 months ago.
Category: HVAC
Expert:  airheatman replied 10 months ago.

Can you look inside the burner compartment on label on side panel and get me the model on your furnace? THe RCFM is the ac coil.Then look in blower compartment and see if there is an error light blinking that will guide us in determining what is failing with the furnace.)Not if no peep hole and you have to remove blower panel to see control board, it will be necessary to hold door switch in to have power to board)