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I have a new Aprilaire humidifier and it puts out at least 1…

Customer Question
I have a new...

I have a new Aprilaire humidifier and it puts out at least 1 gallon water an hour that goes down the drain. That seems excessive to me and I wonder what might be wrong with that.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

It has been going on for several months. I think it is severe when it is like an open spigot going into my laundry room tub. I have measured it and sometime it is more than a gallon an hour. I have had my furnace people come out and they have supposedly adjust some things but it continues to drain that much!

Contractor's Assistant: Do you plan on doing the work yourself?

No!

Contractor's Assistant: Anything else we should know to help you best?

I had the new furnace installed in July but of course the humidifier was not working then. When the furnace was on I heard the water running into the laundry tub almost all the time.

Submitted: 6 months ago.Category: HVAC
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
When do I get an answer?
Answered in 14 minutes by:
1/9/2018
HVAC Technician: Phil, Mechanical Engineer replied 6 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, I just got in, I am working on it now

I need the model number

Ask Your Own HVAC Question
Customer reply replied 6 months ago
The manual says 8400 series
Customer reply replied 6 months ago
No!
Customer reply replied 6 months ago
what is the problem?
Customer reply replied 6 months ago
I want my $5 back since I'm not getting any answer!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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