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I took the cover off my front facing to see if there was a…

Customer Question
I took the cover...

I took the cover off my front facing to see if there was a reset button, my my hot water heater status light is not blinking at all

Contractor's Assistant: How long has this been going on? And how severe is the problem?

1 day, very severe, i have no hot water

Contractor's Assistant: Do you plan on doing the work yourself?

If possible

Submitted: 6 months ago.Category: HVAC
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Answered in 11 minutes by:
1/8/2018
HVAC Technician: Phil, Mechanical Engineer replied 6 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, the flow switch may be stuck, turn on 3 hot water taps at once, and tell me if the water heater comes on or not.

.

Next I need the brand and model number of the water heater and its approximate age.

.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 6 months ago
Brand is honey well
Customer reply replied 6 months ago
can you call me after 5 cst?
HVAC Technician: Phil, Mechanical Engineer replied 6 months ago

Honeywell makes the thermostats, but not the large wall mounted water heater itself. I need the brand and model number of *that unit.

These are very complex systems, tell me if you have a multi meter or not, and about your other skills so I can coach you most effectively, this will *not be a simple push button repair.

.

Post back here when you get back home and want the phone call and I will submit our $25 premium service offer at that time

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Category: HVAC
Satisfied Customers: 7,426
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Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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