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I HAVE A RITE TEMP THERMOSTAT MODEL 8029B I tried to lower…

Customer Question
I HAVE A RITE...

I HAVE A RITE TEMP THERMOSTAT MODEL 8029B I tried to lower the thermostat and the up and down buttons weren's working. I replaced the batteries and it still won't budge. I even reset it a few times to no avail Please help

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Definitely specific to the thermostat. I replaced my heater 5 years ago

Contractor's Assistant: Do you plan on doing the work yourself?

I don't know, it depends on what I have to do

Contractor's Assistant: Anything else we should know to help you best?

No that's all, it's been really cold here in Philadelphia, so we have been using the thermostat a lot this week!

Submitted: 6 months ago.Category: HVAC
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 32 minutes by:
1/7/2018
HVAC Technician: Phil, Mechanical Engineer replied 6 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 9,722
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, it might be locked.

CLick here for the operators manual, look that over, and then I coach you further if needed. See page 10, calibration issues... let me know how it goes.

.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 6 months ago
ur telling me to replace it. What page if these 16 tell u how to unlock it
HVAC Technician: Phil, Mechanical Engineer replied 6 months ago

Their manual does not say anything about a lock... but page 10 of the manual, if you try those instructions *might unlock it.

.

Let me know how that goes.... see if you can reprogram it from scratch, per the manual, if that fails then the thermostat is likely bad

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Customer reply replied 6 months ago
I got those pages for free on google. I just bought a new thermostat this info was useless. Why would u tell me to unlock it when there are no instructions for that particular fix
HVAC Technician: Phil, Mechanical Engineer replied 6 months ago

I can only go by the manuals the manufacturer gives... so I suggested we *try that.

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Customer reply replied 6 months ago
MAKE SURE I AM NOT CHARGED ANYTHING ELSE. I DO NOT WANT TO BE ON ANY PLAN. All this money for nothing. What a ripoff!!!
HVAC Technician: Phil, Mechanical Engineer replied 6 months ago

There are 11,000 experts here including thousands of doctors and lawyers, our ratings are very high....this is not a rip off.... but we are limited by the information available at times.

I will put in a refund request for you.

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Customer reply replied 6 months ago
please you do that. Thank you. I definitely want a refund....
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